Bilingual Case Manager: Support Families & Community Growth

Xiente; Philadelphia (Philadelphia County); Hybrid; USD 39,000 - 48,000; Full time

Benefits offered by this job

Comprehensive benefits

Competitive salary

On-site work in Philadelphia

Job summary

Xiente seeks compassionate Case Managers to support individuals and families in the Philadelphia area. Both bilingual and English-speaking candidates are encouraged to apply, with emphasis on those who can communicate with Spanish-speaking participants.

As a Case Manager, you will assess needs, connect clients to resources, develop service plans, and advocate for barriers to self-sufficiency. This in-person role emphasizes collaboration with community partners and thorough documentation.

Qualifications

• Bachelor’s degree in Social Work, Human Services, Psychology, Sociology, Counseling, or related field preferred.
• Minimum of one year of experience in case management, social services, workforce development, behavioral health, community services, or related field.
• Strong written and verbal communication skills.
• Excellent organizational and time-management skills.
• Experience working with diverse populations and community-based programs preferred.
• Proficiency with Microsoft Office and electronic documentation systems.
• Bilingual English/Spanish skills are highly valued, but we welcome qualified English-speaking candidates.

Responsibilities

• Conduct participant intakes and comprehensive needs assessments.
• Develop and maintain individualized service plans based on participant needs and goals.
• Connect participants with appropriate community resources and services.
• Coordinate referrals and follow up to ensure participants receive needed support.
• Monitor participant progress and provide ongoing case management.
• Maintain accurate and timely case notes, reports, and program documentation.
• Collaborate with Xiente staff, community organizations, and external partners.
• Advocate for participants and assist them in navigating challenges and barriers.
• Support participants in achieving personal, educational, employment, and self-sufficiency goals.
• Participate in required meetings, trainings, and program activities.

Skills

Strong communication

Organizational skills

Time management

Bilingual English/Spanish

Microsoft Office

Electronic documentation systems

Education

Bachelor’s degree in Social Work / Human Services / Psychology / Sociology / Counseling

Tools

Microsoft Office

Electronic documentation systems

Job description

Xiente seeks compassionate Case Managers to support individuals and families in the Philadelphia area. Both bilingual and English-speaking candidates are encouraged to apply, with emphasis on those who can communicate with Spanish-speaking participants.

As a Case Manager, you will assess needs, connect clients to resources, develop service plans, and advocate for barriers to self-sufficiency. This in-person role emphasizes collaboration with community partners and thorough documentation.