BILINGUAL CASE MANAGER, ORR
Apis Services, Inc.
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Benefits offered by this job
Job summary
Abraxas Youth and Family Services seeks a Bilingual Case Lead Manager to coordinate and oversee case management activities, including workload distribution across the unit. The role requires bilingual Spanish/English communication and weekend availability.
You will supervise staff, develop treatment plans in the EHR/UAC Portal, and ensure compliance with contracts and licensing, while maintaining strong collaboration with probation officers, families, and external services.
Qualifications
- Associate degree or 60 college credits required.
- Six months of experience preferred.
- Must be 21+ years old and have a valid Driver's License.
- Must pass background checks as required by law and agency policy.
- Ability to work with computers and the necessary software.
Responsibilities
- Coordinate and supervise day-to-day case management activities.
- Develop and review treatment plans in EHR and UAC Portal.
- Maintain regular contact with clients, families, and external agencies.
- Ensure billing and reporting accuracy for caseloads.
Skills
Education
Tools
Job description
Change Lives While Growing Your Own Career
1000 Academy Drive., Morgantown, PA 19543
Bilingual/Spanish speaking $30.00/hourly
At Abraxas Youth and Family Services we believe every person deserves the opportunity to live a meaningful, fulfilling, and independent life.
We’re seeking compassionate, dedicated professionals who are looking for more than a paycheck. We’re looking for individuals who want to make a difference, build rewarding careers, and become part of a team committed to helping others succeed.
Whether you’re beginning your career, changing professions, or bringing years of experience, we provide the training, support, and opportunities needed to help you thrive.
No experience required for many positions. Paid training provided.
For more than 53 years, Abraxas Youth and Family Services has been dedicated to improving lives through high-quality services and support.
Our employees play a vital role in helping individuals achieve greater independence, confidence, and success while promoting dignity, respect, inclusion, and personal choice.
Every day, our team members make a meaningful impact by supporting people in reaching their goals and living their best lives.
- DailyPay – Access Your Earned Wages Before Payday
- Wellness Programs
- Employee Referral Bonuses
- Career Advancement Opportunities
- Make a Difference Every Day
- Support Individuals and Families
- Strengthen Communities
As a Bilingual Case Lead Manager you will coordinate and implement case management activities. Provides day-to-day oversight and supervision of case management staff, including workload distribution and caseload assignment across the unit/program.
Your responsibilities may includes:
- Serves as the primary point of escalation for case management staff on complex client, family, or agency issues.
- Develops and implements treatment plans and assessments in EHR and UAC Portal.
- Reviews and quality-checks service plans, and reports completed by case management staff prior to submission, ensuring clinical soundness and compliance with contractual/licensing standards.
- Provides weekly individual counseling and related documentation, and maintains a modified caseload as assigned.
- Participates in, coordinates, and communicates pertinent client information at weekly and program staffing for their caseload.
- Writes progress/court reports and discharge summaries as necessary.
- Maintains regular contact and communicates effectively with juvenile probation officers/case workers, including them in the treatment process and updating them on client progress.
- Maintains regular contact and communicates effectively with parents/sponsors/legal guardians.
- Maintains client files in accordance with contractual and licensing requirements.
- Conducts periodic file audits for the case management team to identify documentation gaps and ensure audit-readiness ahead of ORR/licensing reviews.
- Participates in and helps lead team meetings, including case management-specific staff meetings.
- Provides input on case management staff performance, including onboarding, training, and coaching of new or struggling case managers.
- Serves as a liaison between case management staff and the Program Manager/APM on systemic issues, training needs, and process improvements.
- Ensures clients are prepared for transport to court.
- Ensures accurate billing and statistical reporting for clients on caseload, and monitors billing/statistical accuracy across the case management team, flagging discrepancies before submission.
- Ensures communication of pertinent information to outside agencies to assist in providing basic needs for clients, such as IEPs, prior drug abuse or mental health history.
- Completes client satisfaction index at time of discharge.
- Completes referrals and intake processes, and provides guidance to case management staff on complex or time-sensitive intake/referral situations.
Assists with client behaviors and unit operations as needed.
- Provides coverage for the Program Manager or APM on case-management-related matters in their absence, as assigned.
- Assists in training new case management staff on documentation standards, treatment planning, and Abraxas policy.
- Supports the Abraxas philosophy and mission and promotes the Seven Key Principles of care, modeling and reinforcing these principles among case management staff.
- Demonstrates appropriate use of Safe Crisis Management techniques and skills.
You may be a great fit if you are:
- Dependable
- Team-Oriented
- Service-Focused
- Professional
- Positive
- Committed to Helping Others
Education and Experience Required:
Associate degree or sixty (60) credit hours from an accredited college or university. Six months’ experience preferred.
Other Qualifications:
- At least twenty-one (21) years of age
- Must have a valid Driver's License
- Physical exams that include TB and drug testing.
- Must pass both federal and state background checks which screen for crimes including, but not limited to drug related crimes, violent crimes, sexual abuse, domestic violence, child abuse, and repeated misdemeanors.
- Satisfactory completion of background screening and applicable pre-employment checks, including but not limited to employment and/or personal reference and driving records.
- Ability to work with computers and the necessary software typically used by the department.
Must be available to work weekends!
- Ability to stand, walk, bend, and assist individuals as needed
- Ability to perform essential job functions with or without reasonable accommodation
Some jobs pay the bills.
Some jobs build careers.
This job changes lives.
Join our team and become the reason someone has a better day.
Abraxas Youth and Family Servicesis part of the Imperium family of companies.
Employment for this position is administered through Apis Services, Inc.
Apis Services, Inc., Inperium Inc., and affiliates provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and applicable state and local laws and regulations, including nondiscrimination in hiring and employment.
All employment decisions are made without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, gender identity or expression, disability, genetic information, marital status, pregnancy, childbirth, veteran status, or any other status protected by law.
This policy of nondiscrimination and equal employment opportunity extends to every phase and aspect of hiring and employment.
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