Bilingual Case Manager

DHSS - Delaware Hospital for the Chronically Ill (DHCI); Newark (DE); On-site; USD 42,000 - 56,000; Full time

Job summary

Eleanor Cain Center in Smyrna, Delaware, is seeking a Bilingual Case Manager to help Delaware residents access vital services with clarity and compassion. The role delivers comprehensive case management, maintains documentation, and coordinates with internal teams and community partners to promote client stability and well-being.

Because many residents speak Spanish, the successful candidate will provide bilingual communication and ensure equitable access to services, complying with regulatory

Qualifications

• Bachelor's degree or higher in Behavioral or Social Science or related field.
• Read, write and speak Spanish fluently.
• At least one year experience as a supervised social worker in a health care setting.

Responsibilities

• Conduct assessments to determine clients' needs for health and human services.
• Develop individualized, comprehensive service plans.
• Coordinate resources using in-house sources, referrals, and contracted providers.
• Maintain accurate case records, summaries, and reports.
• Build supportive relationships with clients, families, and community partners.
• Communicate effectively with individuals from diverse backgrounds and abilities.

Skills

Bilingual in Spanish/English

Interpersonal skills

Education

Bachelor's degree or higher in Behavioral or Social Science or related field

Job description

Job Description Bilingual Case Manager

Location: Smyrna, DE 19977

Company: Eleanor Cain Center (Formerly known as the Delaware Hospital for the Chronically Ill)

Schedule: Mon., Tues., Wed.: 8:00am - 4:00pm; Thurs.: 8:00am - 3:45pm

Role Summary

Be the bridge that helps Delaware residents access vital services with clarity, care, and respect! The Bilingual Case Manager is responsible for providing comprehensive case management services to individuals and families and ensuring timely access to essential supports. You will maintain accurate documentation, meets regulatory requirements, and collaborates with internal teams and community partners to promote client stability and well-being. Because a significant portion of residents primarily speak Spanish, the Case Manager provides bilingual communication to ensure equitable access to services, reduce language barriers, and support clear, compassionate interactions between residents and staff.

Key Responsibilities

• Conducting assessments to determine clients' needs for a variety of health and human services.
• Develop individualized, comprehensive, and cost-effective service plans.
• Coordinate resources using in-house sources, referrals, and contracted providers.
• Maintains accurate case records, summaries, statistical and narrative reports.
• Build supportive relationships with clients, families, and community partners.
• Communicate effectively with individuals from diverse backgrounds and abilities.

Required Qualifications

• Bachelors degree or higher in Behavioral or Social Science or related field.
• Read, write and speak Spanish fluently.
• At least one (1) year experience of working as a supervised social worker in a health care setting, such as working directly with individuals in a health care facility.

Make a Difference With DHSS

Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas. We offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to kick-start your profession. For more information, please visit https://dhss.delaware.gov/dhss/ today!

Company Description

DHCI has a long history of providing comprehensive skilled nursing home services to Delawareans who have no other options for their care. DHCI has an onsite dental clinic and conducts various activities for residents such as the annual Family Day.

Company Description

DHCI has a long history of providing comprehensive skilled nursing home services to Delawareans who have no other options for their care. DHCI has an onsite dental clinic and conducts various activities for residents such as the annual Family Day.