Bilingual Case Manager

Lee Hecht Harrison Nederland B.V.; Los Angeles (CA); On-site; USD 32,000 - 36,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

401K plan

Commuter benefits

Employee assistance program

Job summary

Lee Hecht Harrison Nederland B.V. is seeking a bilingual Case Manager to support families experiencing homelessness in a Los Feliz shelter setting. The role focuses on advocacy, guidance, and connecting families to housing and community resources, with emphasis on a Spanish-speaking population.

The position involves intake, ISP development, resource navigation, and ongoing service planning to help families achieve housing stability and independence.

Qualifications

• Fluent in both English and Spanish.
• At least 1 year of case management experience.
• Experience with homeless services, shelters, or family services is preferred.

Responsibilities

• Conduct client intakes and needs assessments.
• Develop and maintain Individualized Service Plans (ISPs).
• Assist families with obtaining documents and housing readiness.
• Connect clients to housing, employment, financial and health resources.
• Maintain case notes and client records; track progress.

Skills

Fluent English and Spanish

Case management experience

Harm reduction knowledge

Resource navigation

Job description

LHH seeks a bilingual (Spanish) Case Manager to support families experiencing homelessness in a family shelter setting. This is an opportunity to make a meaningful impact by helping families move toward permanent housing while providing advocacy, guidance, and connections to critical community resources.

What You'll Do

• Conduct client intakes and comprehensive needs assessments
• Develop and maintain Individualized Service Plans (ISPs)
• Assist families with obtaining required documents and becoming housing-ready
• Connect clients to housing, employment, financial, medical, mental health, and community resources
• Complete program assessments and track client progress
• Maintain timely case notes and accurate client records
• Conduct follow-up reviews and ongoing service planning
• Advocate for clients and help address barriers to housing stability
• Maintain confidentiality and compliance with all applicable guidelines
• Support families experiencing homelessness, including households with children
• Work closely with a predominantly Spanish-speaking population

What We're Looking For

• Fluent in both English and Spanish
• A minimum of 1 year of previous case management experience
• Experience working with homeless services, shelters, housing programs, family services, social services, or other vulnerable populations
• Knowledgeable of harm reduction model
• Knowledge of community resources and service navigation
• Ability to build rapport and engage clients from diverse backgrounds
• Compassionate, solutions-focused, and adaptable approach

Onsite Los Feliz | contract covering for a leave

Pay Details: $23.00 to $26.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan.

Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs.

In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

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• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.