Bilingual Case Manager

LHH; Los Angeles (CA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Commuter benefits

401K plan

Job summary

LHH in Los Angeles is seeking a bilingual Case Manager to support families experiencing homelessness in a shelter setting. You will conduct intakes, assess needs, develop ISPs, help families obtain housing-ready documents, and connect clients to housing, medical, and community resources.

You'll work with a predominantly Spanish-speaking population, maintain case notes, advocate for clients, and ensure confidentiality and compliance with guidelines.

Qualifications

• Minimum 1 year of case management experience.
• Experience with homeless services, shelters, housing programs or related social services.
• Strong documentation and organizational skills.
• Knowledge of community resources and service navigation.
• Ability to build rapport with clients from diverse backgrounds.

Responsibilities

• Conduct client intakes and needs assessments.
• Develop and maintain ISPs for families.
• Assist families with documents to become housing-ready.
• Connect clients to housing, employment, financial, medical, mental health, and community resources.
• Complete program assessments and track client progress.
• Maintain timely case notes and client records.
• Conduct follow-up and ongoing service planning.
• Advocate for clients and address barriers to housing stability.
• Maintain confidentiality and compliance with guidelines.
• Support homeless families, including households with children.
• Work with a predominantly Spanish-speaking population.

Skills

Bilingual: English/Spanish

Case management experience

Homeless services experience

Documentation skills

Resource navigation knowledge

Rapport building

Job description

Contract covering for a leave of absence

Pay: $23/hr. - 26/hr.

LHH seeks a bilingual (Spanish) Case Manager to support families experiencing homelessness in a family shelter setting. This is an opportunity to make a meaningful impact by helping families move toward permanent housing while providing advocacy, guidance, and connections to critical community resources.

What You'll Do

• Conduct client intakes and comprehensive needs assessments
• Develop and maintain Individualized Service Plans (ISPs)
• Assist families with obtaining required documents and becoming housing-ready
• Connect clients to housing, employment, financial, medical, mental health, and community resources
• Complete program assessments and track client progress
• Maintain timely case notes and accurate client records
• Conduct follow-up reviews and ongoing service planning
• Advocate for clients and help address barriers to housing stability
• Maintain confidentiality and compliance with all applicable guidelines
• Support families experiencing homelessness, including households with children
• Work closely with a predominantly Spanish-speaking population

What We're Looking For

• Fluent in both English and Spanish
• A minimum of 1 year of previous case management experience
• Experience working with homeless services, shelters, housing programs, family services, social services, or other vulnerable populations
• Strong documentation and organizational skills
• Knowledge of community resources and service navigation
• Ability to build rapport and engage clients from diverse backgrounds
• Compassionate, solutions-focused, and adaptable approach

• Benefits include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan.
• Our program allows employees to choose the type of coverage that meets their individual needs.
• Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act

Los Angeles City Fair Chance Ordinance

Los Angeles County Fair Chance Ordinance for Employers