Bilingual Care Team Navigator

Legacy Community Health; Houston, Northern (TX, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

PTO & Holidays

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

FSA

403(b) Plan

Disability Insurance

$0 Copay Legacy Providers

$0 Copay Prescriptions

Travel Insurance

Gym Membership

Job summary

Legacy Community Health is hiring a Bilingual Care Team Assistant to support patient communication and care coordination in a fast-paced clinic environment.

The role requires Spanish fluency, a Medical Assistant certification or equivalent, and experience in an ambulatory setting. Strong communication, organization, and EHRS skills are essential for delivering compassionate patient-centered care.

Qualifications

• High-school level education or equivalency.
• Medical Assistant Certification or its equivalent, or at least 2 years clinical experience in inpatient or outpatient setting.
• Must maintain BLS/CPR.
• Spanish fluency.
• Demonstrated competency with an EHRS system.
• Excellent communication skills.
• Excellent customer service skills.
• Ability to multi task in a fast paced environment.
• Above average organizational skills.
• Strong typing and computer skills.
• This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management.
• Must be able to manage multiple deadline and decision making responsibilities.

Responsibilities

• Patient Communication: address patient phone calls and route clinical inquiries to providers, return calls and communicate results as directed.
• Pre-Visit Planning: review patient schedules daily, ensure lab results and consultation reports are available, assist with interpretation services and daily huddles.
• Care Coordination: manage transitions of care, support access to ancillary services, maintain Care Coordination Desktop.
• Medication Management: assist with medication refills and prior-authorizations.
• Forms: initiate and complete forms for review and final signature by the provider, address urgent requests.
• Referrals: complete referrals, deliver clinical summaries for consultants, ensure documents are in patient records.
• Safety and Compliance: promote safe operations and adhere to training and equipment protocols.

Skills

Spanish fluency

Education

Medical Assistant Certification

Job description

Legacy Community Health is hiring a Bilingual Care Team Assistant to support patient communication and care coordination in a fast-paced clinic environment.

The role requires Spanish fluency, a Medical Assistant certification or equivalent, and experience in an ambulatory setting. Strong communication, organization, and EHRS skills are essential for delivering compassionate patient-centered care.