Bilingual Care Coordination Specialist

Prime Care Coordination; City of Rochester (NY); On-site; USD 37,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Health insurance

Dental insurance

Vision insurance

401K

Tuition reimbursement

Employee referral program

Wellness program

Job summary

Prime Care Coordination in Rochester, NY seeks an Assistant Care Manager (Bilingual) to work with the Care Manager providing services to individuals with I/DD, coordinating care to achieve health and life goals. You will assist with documentation, uploading records, and maintaining lifecycle plans.

You will meet with individuals and families in the community, coordinate referrals for chronic disease management, and ensure culturally and linguistically appropriate services.

Qualifications

• Associates Degree or equivalent earned college credits in Health or Human Services or related field.
• Ability to act quickly, assess and act accordingly in crisis situations.
• Basic technology skills and understanding of health records.
• Knowledge of ethical and professional responsibilities and boundaries.
• Demonstrate professional work habits including dependability, time management, independence and responsibility.

Responsibilities

• Collaborate with interdisciplinary team and incorporate input into comprehensive assessment and Life Plan.
• Coordinate health promotion and support opportunities for individuals to achieve and maintain optimal health and wellbeing.
• Meet with individuals and families face to face in the community and their homes.
• Assist Care Manager to coordinate and ensure access to chronic disease management and long-term care supports and services.
• Facilitate referrals to clinical and community resources, including planning, referrals, and follow-up for transitional care.
• Request and track required annual documentation i.e. Individual Rights, DOH Consents, Annual Physical Exams.
• Assist Care Manager with the Life Plan process including but not limited to sending out drafts, obtaining signature pages, sending out finalized Life Plans, and assisting in other areas as necessary.
• Engage families and natural supports into the care coordination process.
• Ensure all individuals and families receive services that are culturally and linguistically appropriate.
• Use Health Information Technology for documentation, to link services, and facilitate communication among care coordination team.
• Secure all health records and other protected information with the highest regard to confidentiality and HIPAA laws and regulations.
• Maintain compliance with all state and federal laws and regulations, Medicaid compliance, and PCC policies and procedures.
• Document all services and maintain appropriate records following all established documentation procedures.
• Represent PCC on workgroups, committees, advisory groups or networks as assigned.
• Participate in opportunities for continued training and education.
• Perform all other duties relevant to the position as requested.

Skills

Crisis management

Health records

Ethics boundaries

Professional work habits

Education

Associates Degree or equivalent earned in Health or Human Services or related field

Job description

Prime Care Coordination in Rochester, NY seeks an Assistant Care Manager (Bilingual) to work with the Care Manager providing services to individuals with I/DD, coordinating care to achieve health and life goals. You will assist with documentation, uploading records, and maintaining lifecycle plans.

You will meet with individuals and families in the community, coordinate referrals for chronic disease management, and ensure culturally and linguistically appropriate services.