Bilingual Call Center Sales Pro (Spanish/English)

Mariner Finance; White Marsh (MD); On-site; USD 25,000 - 32,000; Full time

Job summary

Mariner Finance, headquartered in Baltimore, is seeking a role focused on supporting branch operations and delivering virtual financial services to customers. You will learn consumer lending processes, meet sales and delinquency targets, and provide courteous assistance via our online platform for personal lending, collections, and service.

The position emphasizes compliant, customer-focused service with flexible hours, as the company serves customers nationwide and values exceptional service.

Qualifications

• High school diploma or equivalent.
• Minimum of one year in a customer service or sales role.
• Excellent written and verbal communication skills.

Responsibilities

• Provide exceptional customer service by solving problems and presenting loan options.
• Process credit loan applications and analyze credit/financial information.
• Proactively contact customers with past due balances to offer solutions.
• Assist customers via online and by phone to open and service accounts.
• Meet or exceed sales/branch goals and learn applicable consumer laws.

Skills

Customer service

Sales

Microsoft Office

Written and verbal communication

Education

High school diploma

Tools

Microsoft Office

Job description

Mariner Finance, headquartered in Baltimore, is seeking a role focused on supporting branch operations and delivering virtual financial services to customers. You will learn consumer lending processes, meet sales and delinquency targets, and provide courteous assistance via our online platform for personal lending, collections, and service.

The position emphasizes compliant, customer-focused service with flexible hours, as the company serves customers nationwide and values exceptional service.