Bilingual Call Center Sales Leader

AT&T; Mesa (AZ); On-site; USD 55,000 - 83,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) plan

Tuition reimbursement

Paid Time Off

Job summary

AT&T in Mesa, Arizona invites a results-driven Manager Sales Bilingual Call Center to lead a consumer telesales team, focusing on revenue growth while delivering superior customer service. The role requires office presence at least 5 days per week, with a starting salary range of $55,000 to $82,600 plus incentives, and a comprehensive benefits package including medical, 401(k), and paid time off.

Responsibilities include leading the team to exceed customer experience objectives, analyzing data

Qualifications

• Bachelor’s degree required.
• 5+ years of related sales experience preferred.
• Bilingual in English and Spanish preferred.

Responsibilities

• Lead a consumer telesales organization to exceed customer experience objectives and manage people effectively.
• Analyze data to develop and implement strategies that drive revenue generation and continuous improvement.
• Direct daily activities and execution of call centers and vendor operations to achieve revenue goals and reduce expenses.
• Implement strategic policies and develop innovative initiatives for technology, corporate compliance, training, and workforce planning.
• Collaborate with various business areas to drive strategic alignment, manage change, and maintain strong vendor relationships.

Skills

Leadership

Sales strategy

Data analysis

Operations management

Collaboration

Education

Bachelor’s degree (BS/BA)

Job description

AT&T in Mesa, Arizona invites a results-driven Manager Sales Bilingual Call Center to lead a consumer telesales team, focusing on revenue growth while delivering superior customer service. The role requires office presence at least 5 days per week, with a starting salary range of $55,000 to $82,600 plus incentives, and a comprehensive benefits package including medical, 401(k), and paid time off.

Responsibilities include leading the team to exceed customer experience objectives, analyzing data