Bilingual Call Center Representative

Penske Automotive Group; Chandler (AZ); On-site; USD 60,173,568 - 66,372,768; Full time

Benefits offered by this job

Competitive Compensation

Medical, Dental and Vision

401(k) with company match

Superior Training

Career Development Programs

Organizational Stability

National growth opportunities

Vacation/Sick & Holiday Benefits

Job summary

Penske Automotive Group in Chandler, AZ is seeking a Bilingual Call Center Customer Service Representative to join our team. This in-office role pays $21 per hour with an annual bonus potential of up to $2,500, and supports your growth in a people-first automotive environment.

Spanish speaking is preferred but not required. You will handle a high volume of inbound calls, greet customers professionally, and contribute to an exceptional service experience while benefiting from our comprehensive

Qualifications

• Detail oriented in a fast-paced environment.
• Professional and friendly phone skills.
• Ability to multi-task across multiple calls.
• Self-motivated with team-oriented attitude.
• Professional appearance and work ethic.

Responsibilities

• Handle a high volume of inbound customer service calls with professionalism.
• Greet and assist customers on the phone in a friendly, efficient manner.

Skills

Bilingual

Call center experience

Customer service

Phone etiquette

Tools

CRM software

Job description

We are currently seeking a Bilingual Call Center Customer Service Representative to join our Team!

Hourly pay for this position is $21 per hour with annual bonus potential of up to $2,500.

In-office Position. Spanish Speaking Preferred, Not Required.

WHY WORK FOR US?

We are a people-oriented business that is committed to providing superior levels of customer service. While our success and growth are dependent on many factors, first and most important are the skills, intelligence, creativity and dedication of our employees. We have a comprehensive training program to ensure your success on the team. The customer service representative is tasked with creating an exceptional customer service experience handling a high volume of inbound customer service calls and internal transfers. Allow this position to be your steppingstone to a life-long career in the automotive industry.

Responsibilities

• Enjoy working in a fast-paced customer-oriented environment
• Greet and interact with customers on the phone in a friendly and professional manner

Qualifications

• Detail oriented and excels in a fast-paced, results driven environment
• Professional and friendly phone skills
• Ability to multi-task
• Self-motivated enthusiastic presence in a team environment
• Professional appearance and work ethic

We Offer

• Competitive Compensation
• Medical, Dental and Vision
• 401(k) with company match
• Superior Training
• Career Development Programs
• Organizational Stability
• National growth opportunities
• Vacation/Sick & Holiday Benefits

Penske Automotive Group, headquartered in Bloomfield Hills, Michigan, is the world's second largest automotive dealership group. PAG operates 327 retail automotive franchises, representing 42 different brands, and 26 collision repair centers.

APPLY WITH US!

If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today!

Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.