Bilingual Business Development Representative - Napa, California, United States

Kastner Honda; Napa (CA); On-site; USD 48,000 - 80,000; Full time

Benefits offered by this job

Medical Benefits

Paid Vacation

401(k) with Company Match

Direct Deposit

Job summary

Victory Automotive Group is seeking a Bilingual Business Development Representative to join its team in a professional, customer-focused environment. You will manage inbound inquiries, schedule sales and service appointments, and collaborate with Sales and Service to meet customer needs.

Ideal candidates have prior related experience, strong administrative skills, and a pleasant, confident demeanor. Weekend availability is required, with a focus on delivering excellent customer service and

Qualifications

• High school diploma or GED.
• Bilingual.
• Available to work on the weekend.
• Previous experience in a similar position (administrative, clerical, call center, customer service, etc.).
• Working knowledge of the automotive industry a plus.
• Helpful attitude and friendly demeanor.
• Highly professional and dependable.
• Strong organizational and time management skills.
• Strong computer and internet skills, including Microsoft Office suite.
• Reynolds and Reynolds experience a plus.

Responsibilities

• Schedules all incoming sales and service appointment queries (phone or internet) by scheduling appointments and confirming pending ones.
• Coordinates questions and issues with the appropriate department personnel.
• Tracks sold vehicles and hot sheets.
• Confirms special order parts.
• Helps follow up with phone and internet sales leads.
• Manages all required paperwork and records and prepares documentation when needed.
• Provides administrative assistance as needed.

Skills

Bilingual

Customer service

Administrative skills

Time management

Education

High school diploma or GED

Tools

Reynolds and Reynolds

Microsoft Office

Job description

Bilingual Business Development Representative

Company Description

Victory Automotive Group is family owned and operated since 1997 with over 50 locations across the United States. We provide the best opportunities for all employees, customers, communities and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to satisfy our customer’s wants and needs 100 percent of the time and always provide a pleasant, informative and professional experience.

Victory Automotive Group is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application!

Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Job Description

Are you looking for a professional environment that rewards those with strong work ethics?Do you enjoy working with customers to ensure great service and achieve a goal?We are looking for self-motivated individuals as a Bilingual Business Development Representative to join our successful team!

The Bilingual Business Development Rep receives, processes, and coordinates all incoming sales inquiries, showroom floor requests, service requests, and internet queries. Receiving inbound calls and greeting visitors in a friendly, interested, and helpful manner ensures excellent customer service and sales generation. In addition, they work closely with the Sales and Service departments to meet our customers' needs.

The ideal candidate has previous experience in a similar position (administrative, clerical, call center, customer service, etc.), and may have a working knowledge of automotive sales/service. They must have a pleasant and courteous personality, strong administrative and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills.

This job description summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position.

Responsibilities

• Manages all incoming sales and service appointment queries (either phone or internet) by scheduling appointments, confirming pending appointments, following up with missed appointments, etc.


• Coordinates questions and issues with the appropriate department personnel


• Tracks sold vehicles and hot sheets


• Confirms special order parts


• Helps follow up with phone and internet sales leads


• Manages all required paperwork and records and prepares documentation when needed


• Provides administrative assistance as needed

Requirements

• High school diploma or GED


• Bilingual


• Available to work on the weekend


• Previous experience in a similar position (administrative, clerical, call center, customer service, etc.)


• Working knowledge of the automotive industry a plus


• Helpful attitude and friendly demeanor


• Highly professional and dependable


• Strong organizational and time management skills


• Strong computer and internet skills, including Microsoft Office suite


• Reynolds and Reynolds experience a plus

Compensation

• Competitive Pay Based on Experience


• Medical Benefits


• Paid Vacation


• Holidays


• Professional Workplace


• Non-Smoking Workplace


• Drug Free Workplace


• Opportunity for Advancement


• Direct Deposit


• 401(k) with Company Match

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

It’s time to make the most important move of your career!