Bilingual Blended Case Manager Supervisor

COMHAR, Inc.; Philadelphia (Philadelphia County); On-site; USD 50,131 - 61,272; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Life insurance

Disability coverage

403(b) retirement plan

Paid time off

Tuition reimbursement

Employee assistance program

Pet insurance

Job summary

COMHAR is seeking a Bilingual Blended Case Management Supervisor to lead and support our case management team in the Philadelphia area. You will supervise Targeted Case Managers, guide service delivery, ensure program standards compliance, and coordinate care for adults in the community.

You will foster a collaborative environment and ensure high‑quality, client‑centered services with strong documentation and staff supervision responsibilities.

Qualifications

• : Master’s degree in social work, psychology, rehabilitation, activity therapies, counseling, or education.
• : Knowledge of Blended Case Management Standards of Care.
• On-call responsibility and completion of BHTEN 10-week case management orientation; valid driver’s license required.
• Bilingual proficiency in English and Spanish, with strong reading and writing skills.
• Current Driver's License; satisfactory driving record; eligible to operate program vehicles.

Responsibilities

• Blended Case Management Supervisor is responsible for ensuring that the DBH Practice Guidelines are implemented to the extent possible within the general operations of the TCM duties.
• Provide daily on-site supervision to teams of Blended Case Managers, including team meetings to review proposed daily contact for each staff member and address issues with team members as needed.
• Provide weekly individual supervision to each assigned staff, with documentation and chart review using the updated Utilization Review sheet, including review of PGP coverage since the last CBH review.
• Monitor the 30-day contact board daily and ensure contacts are completed to prevent infractions.
• Ensure Pay 4 Performance criteria are met.
• Oversee timely, legible documentation that is signed, dated, uses the DAP format, and describes the nature of each contact.
• Monitor staff productivity using reports provided by the TCM director.

Skills

Bilingual English/Spanish

Education

Master's degree in social work, psychology, rehabilitation, activity therapies, counseling, or education

Job description

Overview

If you are passionate about supporting adults in navigating services, accessing resources, and achieving greater stability and independence, COMHAR invites you to join our team as a Targeted Case Manager. In this role, you will empower individuals to meet their goals and make a meaningful difference every day.

Full-Time | Available In the Philadelphia, PA 19134 Area | Must Be Bilingual (Spanish Speaking)

Job Details

Job Type: Full-time

Location: Philadelphia, PA 19134 area

Salary: $55,702.00

Schedule: Monday–Friday 8:30 AM–5:00 PM

Job Summary

We are seeking a Bilingual Blended Case Management Supervisor to lead and support our case management team. In this role, you will supervise Targeted Case Managers, provide guidance on service delivery, ensure compliance with program standards, and oversee the coordination of care for adults in the community. You will play a key role in fostering a collaborative team environment and ensuring high-quality, client-centered services.

Key Responsibilities

• Blended Case Management Supervisor is responsible for ensuring that the DBH Practice Guidelines are implemented to the extent possible within the general operations of the TCM duties.
• Provide daily on-site supervision to teams of Blended Case Managers, including team meetings to review proposed daily contact for each staff member and address issues with team members as needed.
• Provide weekly individual supervision to each assigned staff, with documentation and chart review using the updated Utilization Review sheet, including review of PGP coverage since the last CBH review.
• Monitor the 30-day contact board daily and ensure contacts are completed to prevent infractions.
• Ensure Pay 4 Performance criteria are met.
• Oversee timely, legible documentation that is signed, dated, uses the DAP format, and describes the nature of each contact.
• Monitor staff productivity using reports provided by the TCM director.

Benefits

Employees are eligible for generous benefits including medical, vision, and dental insurance; life and disability coverage; a 403(b) retirement plan; paid time off; tuition reimbursement; an employee assistance program; and optional coverages such as disability, accident, and pet insurance.

Requirements

Blended Case Manager Supervisor Requirements:

• Master's degree in social work, psychology, rehabilitation, activity therapies, counseling, or education; plus three years of mental health direct care experience, with supervisory experience preferred.
• Knowledge of and ability to apply Blended Case Management Standards of Care.
• On-call responsibility and completion of BHTEN 10-week case management orientation; valid driver's license required.
• Bilingual proficiency in English and Spanish, with strong reading and writing skills required.
• Current Driver's License; satisfactory driving record; eligible to operate program vehicles.

About COMHAR

COMHAR is a nonprofit human-services organization dedicated to empowering individuals, families, and communities to live healthier, self-determined lives. Our mission is to provide health and human services that empower individuals, families and communities to live healthier, self-determined lives. Serving the Philadelphia region since 1975, COMHAR provides a wide continuum of behavioral health, intellectual and developmental disability, substance use, and social support services. With programs that include outpatient treatment, residential services, community-based recovery centers, supportive housing, and specialized services for children, families, and diverse populations, COMHAR delivers person-centered care rooted in dignity, respect, and community integration. COMHAR strictly follows a zero-tolerance policy for abuse. COMHAR is proud to be an Equal Opportunity Employer. We maintain a drug-free workplace. COMHAR, Inc. is a not-for-profit organization founded in 1975. We do not discriminate in services or employment on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other class protected by law.