Bilingual Billing Analyst: NA Ops & Process Improvement

Uline; Milwaukee (WI); On-site; USD 80,000 - 95,000; Full time

Benefits offered by this job

Complete health insurance coverage

401(k) with 6% employer match

Bonuses programs

Paid holidays and generous PTO

Tuition Assistance Program

On-site café and fitness center

Job summary

Uline is seeking a Bilingual Billing Analyst to support our Mexico locations and optimize North American billing operations. You will evaluate processes, collaborate with stakeholders, and deliver clear reports to drive value across the organization.

The role requires a finance/accounting background, 2+ years of process optimization experience, strong leadership and bilingual English/Spanish communication. Travel to NA locations may be required.

Qualifications

• Bachelor's degree in Finance or Accounting preferred.
• 2+ years in business process optimization, change management or a related area.
• Strong organizational, communication and leadership skills.
• Proficiency in project management tools and software.
• Bilingual (English/Spanish) - fluent in both verbal and written forms.
• Available for travel to Uline’s North American locations.

Responsibilities

• Act as a main point of contact for our Billing team in Mexico, improving systems and processes to streamline operations across North America.
• Collaborate with departments to align project goals, provide updates and implement process enhancements.
• Analyze billing and operational data to identify trends, perform root-cause analysis and provide clear reports and insights.
• Track project milestones to support execution and ensure resources align with deadlines.
• Organize and maintain key project documentation to ensure programs run smoothly.

Skills

Organizational skills

Communication skills

Leadership

Education

Bachelor's degree in Finance or Accounting

Tools

Project management tools

Job description

Uline is seeking a Bilingual Billing Analyst to support our Mexico locations and optimize North American billing operations. You will evaluate processes, collaborate with stakeholders, and deliver clear reports to drive value across the organization.

The role requires a finance/accounting background, 2+ years of process optimization experience, strong leadership and bilingual English/Spanish communication. Travel to NA locations may be required.