Bilingual Banking Specialist — Spanish/English, Client Growth

First National Bank Texas; Springdale (AR); Presencial; USD 28 000 - 36 000; Tempo integral

Resumo da oferta

First National Bank Texas in Springdale, AR seeks a customer service-focused Teller to handle cash transactions in a busy branch. You will assist customers, open and maintain accounts, and promote bank products while delivering bilingual service to Spanish- and English-speaking clients.

The role requires standing for extended periods and working a flexible schedule, including weekends and holidays. You will follow procedures, balance daily transactions, and support a diverse clientele with

Qualificações

• Proficient in Spanish and English communication
• Customer service experience preferred
• Willing to work a flexible schedule including evenings, weekends, and holidays
• Able to pass background investigation according to company policy

Responsabilidades

• Provide exceptional customer service with cash handling in a high-volume, sales environment
• Assess customer relationships to offer bank products and services
• Follow bank policies and supervisor direction
• Achieve monthly new account production targets
• Engage in in-store prospecting in a sales-driven setting
• Process deposits and payouts, balance daily transactions
• Receive cash and checks and verify amounts
• Guard against counterfeit currency and improper identification
• Enter transactions and issue receipts
• Sell money orders, cashier’s checks, wires, and CDs
• Process Western Union wires and cash advances
• Cross-sell bank services to a diverse customer base, including Spanish speakers
• Attend to additional tasks as requested by supervisors
• Maintain regular and punctual attendance
• Approval limits based on authority levels

Conhecimentos

Bilingual Spanish/English

Customer service experience

Flexible schedule

Team player

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

First National Bank Texas in Springdale, AR seeks a customer service-focused Teller to handle cash transactions in a busy branch. You will assist customers, open and maintain accounts, and promote bank products while delivering bilingual service to Spanish- and English-speaking clients.

The role requires standing for extended periods and working a flexible schedule, including weekends and holidays. You will follow procedures, balance daily transactions, and support a diverse clientele with