Bilingual Personal Banker - Spanish/English Sales & Service

First National Bank Texas; Midland (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

First National Bank Texas is seeking a customer-focused Teller to serve a diverse client base in a high-volume branch environment. You will handle cash transactions, verify endorsements, and process deposits and withdrawals while promoting the bank's products and services.

This role requires strong bilingual communication in English and Spanish, a friendly, team-oriented approach, and the ability to work evenings, weekends, and holidays as needed.

Qualifications

• Must be 18 years or older.
• Bilingual in English and Spanish.
• Prior retail or customer service experience preferred (6 months).
• Able to work a flexible schedule including evenings, weekends and holidays.
• Must pass background investigation.
• Team-oriented and able to work with coworkers.

Responsibilities

• Provide exceptional customer service in a high-volume sales environment, handling receipts and cash payments.
• Evaluate customer relationships to offer bank products and services.
• Follow bank policies and supervisor guidance.
• Achieve monthly new account production targets.
• Participate in in-store prospecting as needed.
• Process deposits and cash withdrawals accurately and balance daily transactions.
• Receive cash and checks, verify amounts and endorsements.
• Guard against counterfeit items and verify IDs.
• Enter transactions in the computer and issue receipts.
• Sell and prepare money orders, cashier's checks, wires, and CDs.
• Process Western Union wires and cash advances.
• Cross-sell bank services to a diverse customer base, including Spanish-speaking clients.
• Attend to additional tasks assigned by supervisors.
• Maintain regular attendance and punctuality.
• Work within approved authority limits.

Skills

Bilingual English/Spanish

Customer service

Cash handling

Education

High school diploma or equivalent

Job description

First National Bank Texas is seeking a customer-focused Teller to serve a diverse client base in a high-volume branch environment. You will handle cash transactions, verify endorsements, and process deposits and withdrawals while promoting the bank's products and services.

This role requires strong bilingual communication in English and Spanish, a friendly, team-oriented approach, and the ability to work evenings, weekends, and holidays as needed.