Bilingual Banking Specialist - Sales & Service

PNC; Plainfield (IL); On-site; USD 45,375 - 75,625; Full time

Benefits offered by this job

Medical/dental/vision insurance

401(k) with PNC match

Pension and stock purchase plans

Paid holidays and vacation days

Wellness program

Job summary

PNC in Plainfield, IL is seeking a Branch Banker to acquire and deepen the customer base, deliver a full PNC conversation, and position solutions to drive revenue and loyalty. The role is based in the Plainfield, IL area and requires 3+ years of related experience with an in-office work environment.

Preferred candidates have strong customer service, sales, and risk-management capabilities, with a focus on leveraging technology to improve financial wellbeing for clients.

Qualifications

• Associates or equivalent degree preferred; related experience required.
• 3+ years experience in banking or related role.
• Background checks may be required under consumer protection regulations.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Drives proactive sales conversations with a defined sales process including outbound calling, service-to-sales, teller interactions and lobby engagement.
• Creates customer loyalty and grows customer share of wallet through a differentiated customer experience.
• Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive loyalty.
• Manages risk by adhering to policies and procedures and assists in branch daily operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

Associates or equivalent

No Degree

Tools

Job description

PNC in Plainfield, IL is seeking a Branch Banker to acquire and deepen the customer base, deliver a full PNC conversation, and position solutions to drive revenue and loyalty. The role is based in the Plainfield, IL area and requires 3+ years of related experience with an in-office work environment.

Preferred candidates have strong customer service, sales, and risk-management capabilities, with a focus on leveraging technology to improve financial wellbeing for clients.