Bilingual Banking Concierge — Member Service Teller

Summit Credit Union; Monona (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

health and dental insurance

100% match on 401k

student loan pay back

tuition reimbursement

your birthday as a paid holiday

Job summary

Summit Credit Union in Monona, WI is seeking a Bilingual Member Service Teller to engage with members while processing a variety of banking transactions with precision.

The ideal candidate has at least one year of customer service or sales experience (bank or credit union preferred), is outgoing with strong communication skills, can multitask, and is passionate about helping people. This role supports a friendly, inclusive team and provides growth opportunities.

Qualifications

• Minimum of one year customer service or sales experience (prior bank or credit union preferred).
• Outgoing with outstanding communication skills.
• Ability to multi-task and handle multiple conversations and transactions.
• Passion for helping people and improving members' financial situations.

Responsibilities

• Engage in meaningful conversations with members while completing a variety of banking transactions with accuracy.
• Listen to members' needs to uncover ways Summit can help improve their financial situation.
• Provide friendly, efficient service at the Monona branch and support team goals.

Skills

Customer service

Sales

Communication

Multitasking

People skills

Job description

Summit Credit Union in Monona, WI is seeking a Bilingual Member Service Teller to engage with members while processing a variety of banking transactions with precision.

The ideal candidate has at least one year of customer service or sales experience (bank or credit union preferred), is outgoing with strong communication skills, can multitask, and is passionate about helping people. This role supports a friendly, inclusive team and provides growth opportunities.