Bilingual Automotive Parts Specialist

O'Reilly Auto Enterprises, LLC; Toppenish (WA); On-site; USD 23,000 - 32,000; Full time

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers. You will greet customers, help them select merchandise, and support store management in daily tasks, including stocking and cash handling.

The role emphasizes teamwork, accuracy in pricing and quotes, and frequent interactions over the phone and in person. Bilingual candidates (Spanish) are encouraged, and opportunities for growth and ongoing training are available.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.
• Fluency in Spanish is highly desired.

Responsibilities

• Greet customers and assist with merchandise selection.
• Support store management in assigned tasks and customer service programs.
• Process cash, checks, and credit card transactions.
• Handle exchanges and returns per policy.
• Address customer complaints and resolve issues.
• Assist with stocking, shelf maintenance, and store operations.

Skills

Customer service

Multitasking

Alphanumeric matching

Spanish language

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers. You will greet customers, help them select merchandise, and support store management in daily tasks, including stocking and cash handling.

The role emphasizes teamwork, accuracy in pricing and quotes, and frequent interactions over the phone and in person. Bilingual candidates (Spanish) are encouraged, and opportunities for growth and ongoing training are available.