Bilingual Automotive Parts Specialist

O'Reilly Auto Parts; Midland (MI); Vor Ort; USD 32.000 - 52.000; Vollzeit

Benefits dieser Stelle

Competitive wages

401k with employer contributions start

Medical, dental, vision insurance

Tuition assistance

Career growth opportunities

Paid Time Off

Zusammenfassung

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers and to support store management with assigned tasks.

The role emphasizes greeting customers, assisting with merchandise selection, and handling transactions. Bilingual abilities are encouraged and ASE certifications are a plus. The position offers growth within a stable retail environment.

Qualifikationen

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.
• Familiar with automotive parts and related systems.
• ASE certification is desirable.
• Fluency in multiple languages (Spanish highly desired).

Aufgaben

• Greet customers and assist in selection of merchandise.
• Support managers and installers with professional customers.
• Process cash, checks, and credit transactions accurately.
• Handle exchanges and returns per policy.
• Resolve customer complaints in a friendly manner.
• Assist with stock, planograms, and daily store operations.
• Provide in-store services (e.g., wipers, batteries, diagnostics).
• Occasionally drive a delivery vehicle as needed.

Kenntnisse

Customer service

Multitasking

Attention to detail

Jobbeschreibung

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers and to support store management with assigned tasks.

The role emphasizes greeting customers, assisting with merchandise selection, and handling transactions. Bilingual abilities are encouraged and ASE certifications are a plus. The position offers growth within a stable retail environment.