Bilingual Automotive Parts Specialist

O'Reilly Auto Parts; Glencoe (AL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401k with employer contributions

Health, Dental, Vision Insurance

Tuition Educational Assistance

Job summary

O’Reilly Auto Parts is seeking a Parts Specialist to deliver high-quality service to retail and installer customers. You will support store management, greet customers, look up parts, and quote prices while promoting related items.

Bilingual candidates are encouraged to apply and you may assist with stock, planograms, and daily operations. Responsibilities include handling cash and credit transactions, processing returns, addressing complaints, and performing in-store services per state law.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.
• Fluency in multiple languages (Spanish is highly desired).
• Familiar with automotive parts, cataloging processes and related sales/service knowledge.

Responsibilities

• Greet customers and assist in selecting merchandise.
• Support store management and service specialists for professional customers.
• Answer store calls, look up parts, quote prices, and promote related items.
• Process transactions, returns, and exchanges per policy.
• Assist with stock, planograms, and routine store operations.

Skills

Customer service

Multitasking

Numeric matching

Education

ASE certification

Tools

Weatherly index system

Job description

O’Reilly Auto Parts is seeking a Parts Specialist to deliver high-quality service to retail and installer customers. You will support store management, greet customers, look up parts, and quote prices while promoting related items.

Bilingual candidates are encouraged to apply and you may assist with stock, planograms, and daily operations. Responsibilities include handling cash and credit transactions, processing returns, addressing complaints, and performing in-store services per state law.