Bilingual Automotive Parts Specialist

O'Reilly Auto Parts; Crockett (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive Wages

Paid Time Off

401k From Day One

Health Insurance

Tuition Assistance

Career Growth

Job summary

O’Reilly Auto Parts is seeking a Parts Specialist in Texas to deliver high-level service to both retail and installer customers, greet guests, and assist with merchandise selection while supporting store management.

The role emphasizes cash handling, returns, stocking, and in-store services; bilingual ability and ASE certification are desirable; (Spanish helpful) and training is provided to grow with the company.

Qualifications

• Must quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Ability to multitask between phone and in-store customers.

Responsibilities

• Greet customers and assist in selecting merchandise.
• Promote customer service programs and related selling.
• Handle cash, checks and card transactions securely.
• Process returns/exchanges per policy.
• Address customer concerns and resolve complaints.
• Stock shelves, update planograms, and perform daily store tasks.
• Perform in-store services and assist with deliveries when needed.

Skills

Alphanumeric matching

Customer service

Multi-tasking

Job description

O’Reilly Auto Parts is seeking a Parts Specialist in Texas to deliver high-level service to both retail and installer customers, greet guests, and assist with merchandise selection while supporting store management.

The role emphasizes cash handling, returns, stocking, and in-store services; bilingual ability and ASE certification are desirable; (Spanish helpful) and training is provided to grow with the company.