Bilingual Automotive Parts & Delivery Specialist

O'Reilly Auto Parts; Wingate (NC); Presencial; USD 42.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Wages & Paid Time Off

Stock Purchase Plan & 401k starting at

Medical, Dental & Vision Insurance

Flexible Spending Account (FSA)

Team Member Health/Wellbeing Programs

Tuition Educational Assistance

Opportunities for Career Growth

Descripción de la vacante

O'Reilly Auto Parts is seeking an Installer Service Specialist to support professional customers at the installer counter and oversee delivery coordination. The role includes taking orders by phone and online, invoicing, directing part pick/stage, and ensuring timely deliveries with delivery staff.

The position requires a strong mechanical background, good communication, and the potential for hands-on automotive repair knowledge. ASE certification and Spanish language skills are highly desirable.

Formación

• Strong background in mechanics.
• Above average communication skills.
• Hands-on knowledge of automotive repairs is desirable.
• ASE Certification is desirable.
• Fluency in multiple languages, Spanish highly desired.

Responsabilidades

• Develop sales relationships with installers/professional customers.
• Take customer orders by phone and online, invoice orders, and direct parts to delivery.
• Direct delivery specialists to ensure orders are delivered accurately and on time.
• Ensure delivery vehicles are serviced and maintained per company standards.
• Ensure vehicle inspections are completed on time and daily mileages entered in fleet devices.
• Work with Sales Specialists/Territory Sales Managers to provide superior service.
• Verify all product/merchandise including warranty parts are billed before customers leave.
• Assist on front counter and backroom duties as needed.
• Process labor claims quickly and efficiently.
• All other duties as assigned.

Conocimientos

Strong background in mechanics

Communication skills

Spanish language

Descripción del empleo

O'Reilly Auto Parts is seeking an Installer Service Specialist to support professional customers at the installer counter and oversee delivery coordination. The role includes taking orders by phone and online, invoicing, directing part pick/stage, and ensuring timely deliveries with delivery staff.

The position requires a strong mechanical background, good communication, and the potential for hands-on automotive repair knowledge. ASE certification and Spanish language skills are highly desirable.