Bilingual Automotive Fleet Account Rep (Inside Sales)

Capital Ford Raleigh; Raleigh (NC); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Hourly pay

Performance bonuses

Paid training

Career growth

Flexible hours

Job summary

Capital Automotive Group is seeking a bilingual Automotive Fleet Account Representative (Inside Sales) to join our Raleigh team. You will engage with fleet customers, make high-volume outbound calls, and manage a CRM-driven sales process in a fast-paced environment.

The role emphasizes bilingual communication, relationship-building, and achievement of sales targets with bonuses and career growth within a supportive team culture.

Qualifications

• Fluent in English and Spanish for customer conversations.
• Experience in sales or call center environments preferred.
• Automotive industry experience preferred but not required.
• Experience with CRM systems such as VinSolutions is a plus.

Responsibilities

• Make 50–70 outbound calls per day to generate new business.
• Connect with owners and fleet customers to understand vehicle and fleet needs.
• Provide bilingual service to customers in English and Spanish.
• Grow revenue by strengthening existing relationships and generating new business.
• Manage pipeline and follow up using the CRM.
• Collaborate with the team and celebrate wins.
• Deliver exceptional service from first contact to final sale.
• Hit goals and earn bonuses, progressing in your career.

Skills

Bilingual EN/ES

Outbound calling

Relationship building

Goal oriented

Strong communication

Tools

VinSolutions

Job description

Bring the Energy. Build Relationships. Earn What You're Worth. Do people describe you as outgoing, competitive, and someone who can talk to just about anyone? Do you love the thrill of closing a deal, hitting goals, and seeing your hard work reflected in your paycheck? If you're nodding your head ... keep reading. Capital Automotive Group is growing, and we're looking for an energetic, motivated Bilingual Automotive Fleet Account Representative (Inside Sales) to join our expanding Fleet Management team in Raleigh. This is a fast-paced, high energy inside sales environment where attitude matters, effort gets noticed, and your earning potential is in your hands. We're looking for our next phone warrior - someone who isn't afraid to make the call, build relationships, overcome objections, and turn conversations into opportunities. If you bring the personality, work ethic, and winning mindset, we'll provide the training, support, and opportunity. Let's make money together.

What You'll Be Doing

• Build relationships through 50-70 outbound calls each day.
• Connect with business owners and fleet customers to understand their vehicle and fleet needs.
• Communicate with customers in both English and Spanish to provide a welcoming, personalized experience.
• Generate new business while strengthening existing customer relationships.
• Manage your pipeline and follow up using our CRM.
• Collaborate with an amazing team that celebrates wins and supports one another.
• Deliver exceptional customer service from the first conversation to the final sale.
• Hit goals, earn bonuses, and grow your career.

We're Looking For Someone Who...

• Is fluent in English and Spanish and can confidently communicate with customers in both languages.
• Loves talking to people and genuinely enjoys being on the phone.
• Is competitive, goal-oriented, and motivated by performance.
• Brings positive energy, confidence, and a great attitude every day.
• Thrives in a fast-paced, team-focused environment.
• Has excellent communication and relationship-building skills.
• Takes ownership of their success and isn't afraid to hustle.
• Has previous sales or call center experience (preferred).
• Has automotive experience (preferred but not required).
• Has experience with VinSolutions or another CRM (a plus).

What You'll Love About Capital

• Monday-Friday schedule with flexible hours
• Hourly pay plus performance bonuses
• Performance-based raises
• Unlimited opportunity to increase your income through your results
• Paid training and ongoing coaching
• A fun, competitive culture where success is recognized and celebrated
• Real career growth in one of the fastest growing automotive groups in the region

Why Capital?

At Capital Automotive Group, Our Greatest Capital is Our People. With 20 automotive and powersports franchises and more than 1,500 teammates, we're large enough to offer incredible career opportunities while still maintaining the culture of a family-owned company. We believe work should be rewarding, challenging, and fun. We celebrate wins, invest in our people, promote from within whenever possible, and create an environment where hard work is recognized and careers are built. Whether you're an experienced sales professional or someone looking for the right company to grow with, you'll find opportunity here. Bring your personality. Bring your drive. Bring your hustle. We'll bring the opportunity. Capital Automotive Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace where every team member feels respected, valued, and empowered to succeed.