Bilingual Auto Parts Specialist — Customer Service & Solutions

O'Reilly Auto Parts; Columbus (MS); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive Wages

Paid Time Off

401k with Employer Contributions

Medical Insurance

Educational Assistance Programs

Job summary

O'Reilly Auto Parts seeks a Parts Specialist to deliver exceptional service to retail and installer customers. This role supports management and involves various service tasks, including assisting customers with their selections and addressing complaints.

Requirements include strong multitasking skills, automotive parts knowledge, and fluency in languages such as Spanish. O’Reilly offers a competitive compensation package with benefits including medical insurance and a 401k plan with employer

Qualifications

• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask and handle customers on the phone and in-store simultaneously.
• Familiarity with automotive parts and sales is desired.

Responsibilities

• Greet and assist customers in selecting merchandise.
• Maintain and secure cash drawer and process transactions.
• Address and resolve customer complaints.
• Perform various in-store services and operational tasks.

Skills

Customer service

Multitasking

Alphanumeric matching

Automotive knowledge

Fluency in multiple languages

Education

ASE certification

Job description

O'Reilly Auto Parts seeks a Parts Specialist to deliver exceptional service to retail and installer customers. This role supports management and involves various service tasks, including assisting customers with their selections and addressing complaints.

Requirements include strong multitasking skills, automotive parts knowledge, and fluency in languages such as Spanish. O’Reilly offers a competitive compensation package with benefits including medical insurance and a 401k plan with employer