Bilingual Auto Insurance Sales & Support Agent

Del Toro Insurance Agency Inc; Miami (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Del Toro Insurance Agency Inc is seeking a driven Bilingual Call Center Agent (English/Spanish) to join our sales team in the car insurance sector. You will handle inbound and outbound calls, educate potential clients on policy options, identify coverage needs, and close sales with confidence and professionalism.

This role is ideal for individuals who thrive in a fast-paced environment, enjoy helping others, and are eager to grow their careers in a high-demand industry.

Qualifications

• Fluent in both English and Spanish (Written and spoken).
• Prior experience in a customer service or call center environment preferred.

Responsibilities

• Respond to customer inquiries and provide accurate information in English and Spanish.
• Assist clients with policy Sales, updates, billing inquiries, and claims.
• Process payments and offer support for insurance products.
• Resolve customer concerns with professionalism and efficiency.
• Maintain accurate records of customer interactions.

Job description

Del Toro Insurance Agency Inc is seeking a driven Bilingual Call Center Agent (English/Spanish) to join our sales team in the car insurance sector. You will handle inbound and outbound calls, educate potential clients on policy options, identify coverage needs, and close sales with confidence and professionalism.

This role is ideal for individuals who thrive in a fast-paced environment, enjoy helping others, and are eager to grow their careers in a high-demand industry.