Bilingual Apartment Leasing Consultant — Tours & Retention

InterSolutions, LLC; Lanham (MD); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health insurance options

Paid sick/safe leave

Job summary

InterSolutions is seeking a Bilingual Apartment Leasing Consultant in Lanham, MD to guide prospective and current residents through the leasing process with a welcoming, service-oriented approach.

Responsibilities include tours, leasing paperwork, payments, and policy communication. Fluency in English and Spanish is required, with strong communication skills and basic computer literacy. Weekend availability may be required.

Qualifications

• Must be fluent in both English and Spanish.
• Ability to communicate effectively both verbally and in writing.
• Basic computer knowledge including Microsoft Word, Outlook, and Excel and exposure to social media.
• Knowledge of leasing software such as Yardi, Blue Moon, Entrata, Onesite, MRI is a plus.

Responsibilities

• Greet prospective residents and give tours while determining housing needs, preferences, and close leads.
• Assist new residents with leasing paperwork, including applications, lease agreements, and employment/credit checks.
• Collect security deposits, rent, and any other charges associated with resident move-ins.
• Communicate all lease and community policies to new and current residents.
• Follow up with all leads and prospects that did not lease.
• Ensure apartments are move-in ready by inspecting, and adding last-minute touches when appropriate.
• Seek out new residents with creative marketing techniques.
• Manage the lease renewal process and retention efforts.
• Promptly responding to calls, emails, and inquiries.

Skills

Bilingual English/Spanish

Effective communication

Customer service

Weekend availability

Tools

MS Word

Outlook

Excel

Yardi

Blue Moon

Entrata

Onesite

MRI

Job description

InterSolutions is seeking a Bilingual Apartment Leasing Consultant in Lanham, MD to guide prospective and current residents through the leasing process with a welcoming, service-oriented approach.

Responsibilities include tours, leasing paperwork, payments, and policy communication. Fluency in English and Spanish is required, with strong communication skills and basic computer literacy. Weekend availability may be required.