Bilingual Airport CSR - Mandarin/Cantonese

Pacific Aviation; Redmond (WA); On-site; USD 24,000 - 35,000; Part time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with company match

Paid Time Off

Paid Training

Uniform Provided

Referral Bonus

Job summary

Pacific Aviation is seeking bilingual Airline Customer Service Agents fluent in Mandarin or Cantonese and English to join our part-time team at Seattle-Tacoma International Airport (SEA). This morning shift role supports Cathay Pacific and provides a pathway to personal growth within a collaborative, inclusive workplace. Wegbhis?

You’ll welcome passengers, review documents, and offer bilingual support while maintaining safety and airline procedures. Weekend/holiday availability and U.S.

Qualifications

• Fluency in Mandarin or Cantonese and English is required.
• Strong interpersonal and communication skills.
• Computer skills with accurate data entry.
• Ability to stay calm and effective in a busy airport environment.
• Legal authorization to work in the U.S.
• Must pass background check and drug test; weekends/holidays availability.

Responsibilities

• Welcome and assist passengers through check-in, boarding, and arrival processes
• Accurately review travel documents and issue boarding passes
• Offer bilingual assistance to travelers with questions or concerns
• Communicate clearly with passengers, coworkers, and airline staff
• Help maintain a smooth flow of operations in the terminal
• Ensure compliance with airline procedures and safety standards
• Contribute to a team that thrives on cooperation, respect, and high-quality service

Skills

Mandarin or Cantonese fluency

English fluency

Interpersonal communication

Data entry proficiency

Calm under pressure

Team collaboration

Job description

Pacific Aviation is seeking bilingual Airline Customer Service Agents fluent in Mandarin or Cantonese and English to join our part-time team at Seattle-Tacoma International Airport (SEA). This morning shift role supports Cathay Pacific and provides a pathway to personal growth within a collaborative, inclusive workplace. Wegbhis?

You’ll welcome passengers, review documents, and offer bilingual support while maintaining safety and airline procedures. Weekend/holiday availability and U.S.