Bilingual Account Manager (Remote) — Growth & Customer Care

Colton Bickle - State Farm Agent; United States; Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Employee discounts

Flexible schedule

Opportunity for advancement

Paid time off

Job summary

Colton Bickle State Farm is hiring for a remote role with a friendly, motivated team focused on helping customers with policy updates, relationships, and community support. The role values bilingual communication, organized work habits, and a proactive approach to sales opportunities.

You will engage with clients in English and Spanish, build trust, and maintain accurate records while collaborating in a supportive, growth-oriented agency environment.

Qualifications

• Bilingual (English/Spanish) required.
• Friendly, professional, and comfortable talking with people.
• Willing to learn — we provide full training.
• Organized and dependable.
• Basic computer skills.

Responsibilities

• Build relationships with new and existing customers.
• Answer questions and assist with policy updates.
• Speak with clients in English and Spanish (optional).
• Identify opportunities to offer additional insurance coverage when appropriate.
• Follow up with customers to ensure they feel supported.
• Keep accurate notes and customer records in our system.
• Participate in training and team meetings to grow your skills.

Skills

Bilingual (English/Spanish)

Customer service

Communication skills

Organized

Dependable

Sales conversations

Job description

Colton Bickle State Farm is hiring for a remote role with a friendly, motivated team focused on helping customers with policy updates, relationships, and community support. The role values bilingual communication, organized work habits, and a proactive approach to sales opportunities.

You will engage with clients in English and Spanish, build trust, and maintain accurate records while collaborating in a supportive, growth-oriented agency environment.