Bilingual Academic Affairs Coordinator-Spanish

Theoria Technical College Llc; California (MO); Presencial; USD 52.000 - 76.000; Jornada completa

Descripción de la vacante

Theoria Technical College Llc is hiring an Academic Affairs Coordinator to provide day-to-day academic support to students and to act as a key operational resource for the Academic Affairs team. The role reports to the Chief Academic Officer and collaborates with the Sr.

Academic Affairs Advisor and Senior Program Manager. The coordinator helps ensure timely academic guidance, tracks academic actions, supports faculty coordination, and maintains accurate records across LMS (Orbund) and SIS

Formación

• Experience in academic advising, student services, or a similar student-facing role.
• Strong interpersonal, written, and verbal communication skills.
• Ability to manage multiple student interactions with accuracy and follow-through.

Responsabilidades

• Serve as a first point of contact for student academic questions and inquiries.
• Provide guidance on course planning, program pathways, and degree or certificate progression.
• Issue and track academic alerts for at‑risk students and follow up to support persistence.
• Coordinate with faculty on attendance, engagement, and SAP concerns.
• Support student orientation, onboarding, and ongoing check-ins.
• Provide phone and email support for student inquiries during business hours.
• Coordinate communication between students and faculty in a timely manner.
• Upload approved academic documents to LMS and SIS; verify course shells and rosters.
• Support faculty onboarding to Orbund and RSI expectations.
• Track grade submissions and maintain student records with Registrar.

Conocimientos

Academic advising

Student services

Bilingual Spanish

Communication skills

Detail-oriented

Herramientas

Orbund LMS

SIS

Descripción del empleo

Job Description

Position Overview

The Academic Affairs Coordinator provides day-to-day academic support to Theoria Technical College students and serves as a key operational resource for the Academic Affairs team. Working under the direction of the Chief Academic Officer and in close collaboration with the Sr. Academic Affairs Advisor and Senior Program Manager, the Coordinator helps ensure that students receive timely academic guidance, that faculty receive responsive coordination support, and that day-to-day academic operations move smoothly and accurately across the institution’s platforms.

The role centers on student academic success, accurate execution of academic actions, and reliable communication and follow-through. Bilingual capacity in Spanish (in addition to English) is strongly preferred.

Key Responsibilities

Student Academic Advising Support

• Serve as a first point of contact for student academic questions, concerns, and inquiries.
• Provide guidance to students on course planning, program pathways, and degree or certificate progression.
• Issue and track academic alerts for at-risk students; coordinate timely follow-up to support persistence and completion.
• Coordinate with faculty and Student Services on attendance, engagement, and Satisfactory Academic Progress (SAP) concerns.
• Support student orientation, onboarding, and ongoing check-ins.

Phone Email Communication

• Provide phone support for student academic inquiries during business hours.
• Manage academic email outreach, including welcome messages, course reminders, attendance follow-ups, and general academic communications.
• Coordinate communication between students and faculty when required, ensuring messages are routed accurately and addressed in a timely manner.
• Where applicable, communicate directly with Spanish-speaking students in their preferred language to ensure equitable access to academic support.

LMS, SIS Document Operations

• Upload approved academic documents to the LMS (Orbund) and SIS, including syllabi, course materials, and announcements, as directed.
• Verify accurate posting of course shells, instructor information, and student rosters at the start of each term.

Theoria Technical College · Academic Affairs Academic Affairs Coordinator - DRAFT

• Track grade submissions, attendance entries, and student engagement records; flag missing or late submissions for CAO follow-up.
• Maintain orderly digital files for student academic records in coordination with the Registrar and the Senior Program Manager.

Faculty Coordination Support

• Provide logistical coordination for faculty across scheduling, course materials, and routine communications.
• Support new faculty onboarding, including orientation to Orbund, syllabus standards, and Regular Substantive Interaction (RSI) expectations.
• Assist faculty with student outreach and retention efforts as directed.
• Facilitate timely communication between faculty and the Academic Affairs team.

Academic Operations Support

• Support the CAO, Sr. Academic Affairs Advisor, and Senior Program Manager in execution of routine academic operations including term start-up, course closeouts, and end-of-term processing.
• Track and document student-facing academic incidents (academic integrity issues, grievances, attendance concerns) in coordination with Academic Affairs and Student Services.
• Support the documentation of Supervised Field Experience (SFE) records in coordination with Operations Compliance.
• Maintain version-controlled student-facing documents and forms across institutional templates.

Accreditation Support

• Maintain orderly records of student-faculty interaction and student support activities in support of Regular Substantive Interaction (RSI) documentation.
• Support the CAO in compiling student-facing academic evidence for accreditation reviews (academic alerts, communication logs, advising records).
• Assist with audit-ready preparation of student academic records for ACCJC, ACCET, and BPPE review.

Qualifications

Required

• Experience: Demonstrated experience in academic advising, student services, or a comparable student-facing role in a postsecondary or educational setting.
• Communication Skills: Strong interpersonal, written, and verbal communication skills; ability to work patiently and constructively with students.
• Detail Follow-Through: Demonstrated ability to manage multiple student interactions accurately and follow