Academic Advisor #11099

Daytona State College; Deltona, Northern (FL, KY); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Daytona State College in Deltona, FL seeks an academic advisement professional to support students with enrollment, program planning and career goals. Responsibilities include evaluating credits, assisting dual enrollment, and guiding students through advisement processes.

The role emphasizes counseling diverse student populations, using student information systems, understanding FERPA, and providing intake advisement. Excellent communication and organizational skills are essential.

Qualifications

• Bachelor's degree or higher required.
• One year of related experience in advising, student support, or customer service.

Responsibilities

• Advise students on enrollment, program requirements, and policies to prospective students, parents, and guidance staff.
• Inform students about majors and courses across campuses and assist with enrollment and career planning.
• Conduct unofficial credit evaluations for transfer students and provide intake advisement for dual enrollment and adult education.
• Advise students individually or in groups on academic progress and strategies to improve standing; screen applicants for special admissions programs.
• Assist with appeals, write letters of support when needed, and guide students through institutional processes.
• Maintain up-to-date knowledge of college programs, transfer options, and regulatory requirements (FERPA, state mandates).
• Train new staff and support faculty advisors; maintain student records and generate accountability reports.
• Participate in campus events and orientations; disseminate scholarship information and answer admissions questions.

Skills

Interpersonal skills

Counseling

Organizational skills

Multitasking

Presentation skills

Data-driven decisions

Team collaboration

Education

Bachelor's degree

Tools

PeopleSoft

Salesforce

Job description

• Bachelor's degree from an accredited institution.
• One (1) year of related experience in an advising, student support or customer service setting.

• Effectively communicates enrollment information, program requirements and policies to new and prospective students, parents, high school guidance counselors, college faculty and staff.
• Informs the same groups about College majors and courses offered on various campuses and assists students with enrollment process and determination of their educational and career goals.
• Conducts an unofficial evaluation of credit to enable transfer students to register for courses. Provides intake advisement for dual enrollment and adult education students. Reviews student educational records/ transcripts, discusses and makes recommendations on program of study, and communicates College policies and procedures and admissions requirements. Completes unofficial graduation check down (audits) for student progress checks.
• Works with students one-on-one or in groups to review standards of academic progress (including probation and suspension) and assists with strategies to improve academic standing. Assists with screening of applicants for special admissions programs. Advises students with problems; suggest internal/external referrals/resources for difficult/extensive problems outside of training and/or expertise.
• Assists students with appeals process; writes letters of support for appeals as needed and appropriate.
• Maintains a current and working knowledge base of College and transfer institution program availability, program requirements, and services available as well as State mandates, requirements and regulations.
• Assists with training new departmental staff and provide support for faculty academic advisors regarding advisement related questions. Maintains record system for area of responsibility, including student records, and counseling/advising sessions with students; provides regular statistical reports and other accountability data on the status of advisement goals.
• Assists with campus administrative functions as directed; participates in campus student and community activities as needed including staffing booths and other activities at events or fairs; speaks to orientation groups regarding admissions and College policy and other information as required; assists with disseminating College scholarship information.
• Attends staff, divisional or other meetings as directed to exchange information. Makes presentations on College programs, courses, and the mission of the College as requested or assigned.
• Other duties and special projects as assigned and directed by the President or their designee.

• Abilitytohandlemultipleresponsibilitiessimultaneously.
• Knowledge of or ability to learn student information systems such as PeopleSoft and Salesforce
• Knowledge of FERPA Regulations for handling student records.
• Knowledge and ability to advise or counsel a diverse student population.
• Excellent interpersonal, verbal and written communication skills.
• Excellent organizational skills and an ability to prioritize and complete simultaneous projects with minimal supervision.
• Ability to utilize data and information to make decisions and projections.
• Ability to work collaboratively and build strategic relations with colleagues, coworkers, constituents, and volunteers.
• Ability to interact in a professional manner with staff, faculty, students, and the community in a service-oriented environment.
• Ability to think critically and creatively, have a high standard of integrity, and be motivated to incorporate best practices into the organizational structure.
• Ability to take initiative to plan, organize, coordinate and perform work in various situations when different demands are involved.
• Ability to operate personal computers with proficiency and learn new applications and systems.
• Ability to develop and deliver training presentations and programs.
• Ability to assess program needs and conceptualize new programs.