Bilingual 2nd-Shift Janitorial Supervisor

City Wide Facility Solutions; Tampa (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Supplemental insurance programs

401K

Job summary

City Wide Facility Solutions is seeking a 2nd Shift Janitorial Supervisor (Bilingual) in Tampa to lead relationships with independent contractors and in-house staff, ensuring QA, client satisfaction, and adherence to city-wide policies. The role requires supervision across multiple facilities including industrial, office, medical and retail environments.

The supervisor will coordinate nightly updates, assign IC work, review scopes, and address client concerns promptly while maintaining safety

Qualifications

• High school diploma or equivalent in janitorial services.
• 1
• Three years of management experience leading a multi-location team.
• Strong planning, organization and attention to detail.
• Excellent communication and interpersonal skills.
• MS Office and Internet skills required.
• Innovative and strive for continuous process improvement.

Responsibilities

• Develop and maintain productive relationships with ICs and in-house labor, aligning on client priorities.
• Review scope of work and ensure QA per account to retain and gain business.
• Communicate issues daily to Facility Solutions Manager with nightly recap.
• Make recommendations for IC work and discharge if not meeting SLAs.
• Manage inspections, complaints, client requests, new starts and VIP attention.
• Execute City Wide’s policies and procedures (New-Start, Customer Complaint, Four Star).
• Ensure compliance with client policies, approved tools and equipment usage.
• Perform other duties as necessary.

Skills

Communication

Planning & Organization

Attention to detail

Team leadership

Education

High school diploma or equivalent experience in janitorial services

Tools

MS Office

Internet skills

Job description

City Wide Facility Solutions is seeking a 2nd Shift Janitorial Supervisor (Bilingual) in Tampa to lead relationships with independent contractors and in-house staff, ensuring QA, client satisfaction, and adherence to city-wide policies. The role requires supervision across multiple facilities including industrial, office, medical and retail environments.

The supervisor will coordinate nightly updates, assign IC work, review scopes, and address client concerns promptly while maintaining safety