Bilingual 2nd-Shift Janitorial Supervisor

City Wide Facility Solutions; Sarasota (FL); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Supplemental insurance

401K plan

Job summary

City Wide Facility Solutions is seeking a 2nd Shift Janitorial Supervisor (Bilingual) to oversee quality control across various facilities and coordinate with Independent Contractors and in-house staff. The role emphasizes client satisfaction, adherence to SLAs, and policy execution.

Key responsibilities include managing inspections, addressing customer requests, and ensuring compliance with company guidelines and client policies.

Qualifications

• Strong leadership and coaching skills.
• Excellent communication and interpersonal abilities.
• Solid planning and organizational skills.
• Detail-oriented with high accuracy.
• Ability to manage multi-location teams.
• Problem solving and initiative.

Responsibilities

• Develop relationships with Independent Contractors and in-house staff.
• Review scope of work and ensure QA per account.
• Communicate issues daily to Facility Solutions Manager via email or phone.
• Assign IC work and ensure adherence to client standards and SLAs.
• Manage inspections, complaints, requests, new starts, or VIP attention.
• Enforce policies including New-Start, Customer Complaint, Four Star.
• Ensure compliance with client policies and proper use of cleaning tools.
• Other duties as necessary.

Job description

City Wide Facility Solutions is seeking a 2nd Shift Janitorial Supervisor (Bilingual) to oversee quality control across various facilities and coordinate with Independent Contractors and in-house staff. The role emphasizes client satisfaction, adherence to SLAs, and policy execution.

Key responsibilities include managing inspections, addressing customer requests, and ensuring compliance with company guidelines and client policies.