Bike Shop Sales Guide — Hospitality & Growth

Trek Retail Corporation; Nashua (NH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Flexible and fun company culture

Competitive health care -- PPO & HDHP

Flexible Spending Accounts (FSA)

401(k) with match and ESOP

Tuition Reimbursement up to $15,000

Employee discounts on all product

Deep partner retail discount

Job summary

Trek Store Nashua is seeking DOTS Sales Associates to deliver exceptional hospitality and help customers achieve their cycling goals. You’ll guide shoppers from arrival to checkout, assist with bikes, components, and apparel, and learn Trek’s Guide Sales Process.

The role emphasizes teamwork, learning, meeting monthly and annual sales targets, maintaining store merchandising, and completing Trek U modules to grow with the brand.

Qualifications

• A positive, “get stuff done”, attitude.
• A desire to change the world through bikes and work with like-minded teammates.
• A desire to learn.

Responsibilities

• Develop your sales and hospitality skills through training, role-playing and on-the-job experience.
• Achieve individual monthly and annual sales targets of at least $400,000 per fiscal year for full-time Sales Associates.
• Learn about bikes, components, apparel, and technology.
• Participate in daily huddles and debriefs.
• Use our Guide Sales Process to provide our customers with incredible hospitality.
• Follow through on Quotes and Lead List communications.
• Make decisions regarding the care of—and doing the right thing for—our customers.
• Maintain Trek University Guide Status by completing Trek U modules to further your knowledge of our products, services, and procedures.
• Complete Daily Task List assignments.
• Maintain all aspects of store merchandising according to the visual merchandising standards, including product placement, price auditing, and product re-stocking.
• Complete weekly Cycle Counts.
• Assemble, or pre-assemble, new bicycles.
• Prep customer bikes for service by our Service or Production Technicians.

Skills

Positive attitude

Desire to learn

Team collaboration

Passion for bikes

Job description

Trek Store Nashua is seeking DOTS Sales Associates to deliver exceptional hospitality and help customers achieve their cycling goals. You’ll guide shoppers from arrival to checkout, assist with bikes, components, and apparel, and learn Trek’s Guide Sales Process.

The role emphasizes teamwork, learning, meeting monthly and annual sales targets, maintaining store merchandising, and completing Trek U modules to grow with the brand.