Big Sur Resort Services Specialist

Lake Roosevelt Adventures; California; On-site; USD 20,000 - 28,000; Full time

Job summary

Guest Services is seeking a Resort Worker in Big Sur, CA to support daily lodge operations with a focus on guest satisfaction. The role requires flexibility to assist in front desk, retail, housekeeping, groundskeeping, and food service.

The ideal candidate should have basic education and a willingness to learn, with strong communication skills and the ability to work with a diverse guest and staff team. This is a full-time, on-site position at a hospitality site under Guest Services operations.

Qualifications

• Partial high school education; High School Diploma/G.E.D. preferred.
• Customer service experience and willingness to learn.
• Ability to interpret menus/recipes and follow directions.
• Good communication and people skills.

Responsibilities

• Provide customer service across front desk, retail, housekeeping, groundskeeping, and food service.
• Restock supplies and maintain clean, orderly stations.
• Accept payments, issue receipts, refunds, or changes.
• Follow directions and read/interpret menus and recipes.
• Be cross-trained to handle multiple roles as needed by shift supervisor.

Skills

Customer service

Food service

Housekeeping

Cross-trained

Education

Partial high school education

High school diploma/G.E.D. preferred

Tools

Cash register

Reservation system

Job description

Guest Services is seeking a Resort Worker in Big Sur, CA to support daily lodge operations with a focus on guest satisfaction. The role requires flexibility to assist in front desk, retail, housekeeping, groundskeeping, and food service.

The ideal candidate should have basic education and a willingness to learn, with strong communication skills and the ability to work with a diverse guest and staff team. This is a full-time, on-site position at a hospitality site under Guest Services operations.