Big Daddy's Wine & Liquors Sales Associate Miami

Flanigan's Enterprises, Inc.; Miami (FL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive starting salary

Sales commissions

Paid vacations

Health insurance

Employee discounts

401(K) program

Job summary

Flanigan's Enterprises, Inc. is looking for an energetic and dependable Sales Associate at Big Daddy's in Miami. The ideal candidate will assist customers, process transactions, and ensure a positive retail experience. Excellent customer service skills and a willingness to learn about products are crucial for success in this role.

Benefits include competitive salary, sales commissions, health insurance, and a 401(K) program.

Qualifications

• Top-notch customer service skills are essential.
• Ability to learn product knowledge quickly.
• Experience in wine and spirits retail sales is a plus.

Responsibilities

• Greet customers and provide assistance as they enter the store.
• Process purchases, returns, and exchanges.
• Help maintain a clean and tidy retail space.

Skills

Customer service skills

Product knowledge

Sales skills

Computer literacy

Tools

POS systems

Job description

Big Daddy's is a South Florida staple that has been in the community for over 60 years. Over the years, Big Daddy’s evolved from our popular Big Daddy’s lounges to neighborhood liquor stores. We are one-of-a-kind combining the advantages of a chain operation, with the close-knit sensitivity of a family operated business. Our vision is to run the friendliest, cleanest, most knowledgeable package store operations possible, with prices below our competitor’s, with employees who love their jobs. We are seeking an energetic, dependable Sales Associate to join our growing team. You will directly assist customers, process transactions, help merchandise the sales floor, and play a vital role in making our retail experience a positive one. Top notch customer service skills are a must, as is the ability to learn product knowledge quickly and thrive in a fast-paced environment.

Responsibilities

• Welcome and greet customers as they enter the store
• Offer help and provide direct assistance to customers
• Provide in-depth product knowledge including features, benefits, and overall value
• Answer customer questions and concerns
• Attend to unique and individual shopping needs of each customer
• Cross-sell and encourage beneficial product add-ons
• Upsell when appropriate; promote current sales, promotions, coupon deals, etc.
• Explain store-member benefits and encourage customers to sign up
• Process purchases, returns, and exchanges
• Handle customer complaints in a calm and professional manner
• Report anything unusual, or any major incidents, to management
• Help organize backstock and perform inventory counts
• Process newly received shipments
• Organize and replenish front stock and help merchandise store
• Maintain a clean and tidy work and retail space
• Be enthusiastic and informative about all products
• Help create a positive environment in which to shop and buy
• Work as a team to achieve sales goals
• Wine and spirits experience in a retail sales environment a major plus
• Computer literate; familiarity using POS systems
• Extremely personable, positive, and approachable
• Fantastic customer service skills
• Comfortable standing for long periods of time; can lift 50 lbs. with or without accommodations
• Ok with shift scheduling, working weekends, and holidays

Benefits

• COMPETITIVE STARTING SALARY
• SALES COMMISSIONS
• PAID VACATIONS
• HEALTH INSURANCE
• EMPLOYEE DISCOUNTS
• 401(K) PROGRAM