Big Daddy's Wine & Liquors Sales Associate Hollywood

Flanigan's Enterprises, Inc.; Florida; Presencial; USD 17.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid vacations

Health insurance

Employee discounts

Sales commissions

401(K) PROGRAM

Descripción de la vacante

Big Daddy's in South Florida seeks a Sales Associate to assist customers, process transactions, merchandise the sales floor, and ensure a positive shopping experience. You will need strong customer service skills and the ability to learn product knowledge quickly in a fast-paced environment.

Prior wine/spirits retail exposure is a plus, and the role includes weekend and holiday shifts. Competitive starting salary with sales commissions, paid vacations, health insurance, employee discounts, and a

Formación

• Excellent customer service skills and a friendly, helpful attitude.
• Ability to quickly learn product knowledge and promotions.
• Willingness to stand for long periods and lift up to 50 lbs.
• Reliable with shift scheduling, weekends and holidays.
• Comfortable processing transactions and handling returns.

Responsabilidades

• Welcome and assist customers, answer questions, and provide product info.
• Process purchases, exchanges, and returns with accuracy.
• Merchandise floor, organize backstock, and restock as needed.
• Promote current sales, promotions, and member benefits.
• Maintain a clean, friendly store environment and teamwork to hit targets.

Conocimientos

Customer service

POS systems

Product knowledge

Upselling

Team player

Herramientas

Point of sale software

Descripción del empleo

Big Daddy's is a South Florida staple that has been in the community for over 60 years. Over the years, Big Daddy's evolved from our popular Big Daddy's lounges to neighborhood liquor stores. We are one-of-a-kind combining the advantages of a chain operation, with the close-knit sensitivity of a family operated business. Our vision is to run the friendliest, cleanest, most knowledgeable package store operations possible, with prices below our competitor's, with employees who love their jobs. We are seeking an energetic, dependable Sales Associate to join our growing team. You will directly assist customers, process transactions, help merchandise the sales floor, and play a vital role in making our retail experience a positive one. Top notch customer service skills are a must, as is the ability to learn product knowledge quickly and thrive in a fast-paced environment.

• Welcome and greet customers as they enter the store
• Offer help and provide direct assistance to customers
• Provide in-depth product knowledge including features, benefits, and overall value
• Answer customer questions and concerns
• Attend to unique and individual shopping needs of each customer
• Cross-sell and encourage beneficial product add-ons
• Upsell when appropriate; promote current sales, promotions, coupon deals, etc.
• Explain store-member benefits and encourage customers to sign up
• Process purchases, returns, and exchanges
• Handle customer complaints in a calm and professional manner
• Report anything unusual, or any major incidents, to management
• Help organize backstock and perform inventory counts
• Process newly received shipments
• Organize and replenish front stock and help merchandise store
• Maintain a clean and tidy work and retail space
• Be enthusiastic and informative about all products
• Help create a positive environment in which to shop and buy
• Work as a team to achieve sales goals
• Wine and spirits experience in a retail sales environment a major plus
• Computer literate; familiarity using POS systems
• Extremely personable, positive, and approachable
• Fantastic customer service skills
• Comfortable standing for long periods of time; can lift 50 lbs. with or without accommodations
• Ok with shift scheduling, working weekends, and holidays
• COMPETITIVE STARTING SALARY
• SALES COMMISSIONS
• PAID VACATIONS
• HEALTH INSURANCE
• EMPLOYEE DISCOUNTS
• 401(K) PROGRAM