Big Box Removal & Customer Care Specialist

MAC.BID; Anderson (SC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Healthcare after 60 days of employment

Weekly paychecks

401(k) with employer match after 90sem

Employee Referral Program

5 days PTO after 90 days of employment

Job summary

MAC.BID is seeking an on-site Big Box Removal Team member to help customers locate their auctioned items and ensure a positive bidding experience. You will assist with item searches and contribute to a high level of customer satisfaction as part of a collaborative removal team.

The role requires availability Monday through Friday with specific shifted hours, the ability to lift up to 25 pounds solo or 50 pounds with assistance, and a strong focus on organization and accuracy.

Qualifications

• Availability to work on-site Monday through Friday; Schedule: Mon/Wed/Fri 10:00–18:30 & Tue/Thu 12:00–20:30, 8-hour shifts with a 30-minute lunch break
• Must lift 25 pounds alone, 50 pounds with a team lift
• Must follow written directions and company policies
• Must be highly organized
• Must be detail-oriented
• Must be customer-focused

Responsibilities

• Know how auction items are categorized
• Assist customers in finding their items
• Make customers glad they have won an item, to encourage continued bidding
• Perform other tasks as assigned by management

Skills

Customer service

Detail-oriented

Highly organized

Education

High School Diploma or equivalent

Job description

MAC.BID is seeking an on-site Big Box Removal Team member to help customers locate their auctioned items and ensure a positive bidding experience. You will assist with item searches and contribute to a high level of customer satisfaction as part of a collaborative removal team.

The role requires availability Monday through Friday with specific shifted hours, the ability to lift up to 25 pounds solo or 50 pounds with assistance, and a strong focus on organization and accuracy.