Bidder Qualifications Credit Specialist

Purple Wave Auction; Manhattan (KS); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Life Insurance

Short-Term Disability

PTO - 3 weeks annually

EspP

Job summary

Purple Wave Auction is seeking a Bidder Qualifications Credit Specialist to join our Client Services team in Manhattan, KS. This role evaluates and qualifies bidders for high-value transactions, conducts financial verification, identity validation, and risk assessment to prevent fraud.

You will manage live bidding risk, document activities, and support cross-department collaboration while maintaining confidentiality and delivering excellent customer service.

Qualifications

• High school diploma or GED completed.
• 1+ year of experience in a professional office environment.
• Proficiency in Google Workspace or Microsoft Office.
• Spanish speaking bilingual candidates encouraged to apply.

Responsibilities

• Qualify bidders via financial verification, identity validation, and risk assessment.
• Monitor live bidding dashboard and manage high call volumes during peak periods.
• Contact flagged bidders to verify information and determine bid eligibility or lock accounts.
• Review financial documents and credentials; process bidder deposits and related transactions.
• Document bidder activity and contribute to weekly reporting.

Skills

Multitasking

Decision making

Written communication

Organizational skills

Financial documents analysis

Credit risk assessment

Interdepartmental collaboration

CRM familiarity

Attention to detail

Education

High school diploma or GED

Tools

Google Workspace

Microsoft Office

CRM systems

Customer portal

Internal messaging

Job description

Description

Purple Wave, a leader in online heavy equipment auctions, is seeking a

Description

Purple Wave, a leader in online heavy equipment auctions, is seeking a Bidder Qualifications Credit Specialist to join our Client Services team. This role is crucial in evaluating and qualifying bidders for high-value transactions while managing risk and maintaining the integrity of our auction platform. The ideal candidate will combine strong multitasking skills with excellent judgment to ensure secure and reliable transactions.

The Bidder Qualifications Credit Specialist at Purple Wave plays a pivotal role in maintaining the integrity of our online auction marketplace. This position vets prospective bidders to ensure only credible, qualified customers participate in high-value transactions. The Bidder Qualifications Credit Specialist screens bidders through financial verification, identity validation, and comprehensive risk assessment to identify and prevent fraudulent or high-risk participants from transacting. Working within our Client Services team, the Credit Specialist safeguards Purple Wave, our sellers, and legitimate buyers by maintaining a secure and trustworthy auction marketplace.

Responsibilities

• Bidder Qualification & Risk Management
  • Monitor a live bidding dashboard for potential risk while handling high call volume, especially during peak auction periods.
  • Contact flagged bidders in real time by phone, text, and email to verify their information against defined qualification criteria, then allow continued bidding or lock the account; use sound judgment on borderline cases and elevate to the Bidder Qualification Manager when needed.
  • Review and verify financial documentation and credentials.
  • Process bidder deposits and related transactions accurately.
  • Follow established qualification protocols and suggest improvements to the Bidder Qualification Manager.
• Customer Relations & Communication
  • Build strong bidder relationships through professional, customer-focused communication by phone, email, and text.
  • Educate bidders on qualification requirements, the bidding process, payment expectations, fees, shipping, and what happens after winning an asset.
  • Set up new customer accounts.
  • Communicate with Collections after each auction about financing invoices, non-qualified or high-risk winning bidders, unresponsive buyers, and other high-priority issues.
  • Collaborate with other departments to support shared business goals.
• Reporting & Documentation
  • Accurately document all bidder activity, decisions, and customer interactions in the appropriate systems.
  • Contribute to weekly reporting as requested.
  • Meet team performance goals and share feedback when they no longer reflect current business needs.
• Complete additional assigned duties as requested.

Skills

• Maintains strict confidentiality and handles sensitive financial information with discretion.
• Detail-oriented and accurate; manages multiple priorities and adapts to auction cycle swings, from high-volume periods to slower times.
• Comfortable tracking a live dashboard while managing several bidder conversations across phone, text, and email at once.
• Self-motivated and accountable; works independently and takes ownership of results.
• Reads and interprets financial information; applies qualification criteria consistently and escalates borderline cases with clear reasoning.
• Decisive problem-solver who recognizes risk patterns and makes sound judgments under pressure.
• Excellent written and verbal communication (phone, email, text); explains fees, payment terms, shipping, and qualification steps in simple terms.
• Works effectively across departments, including Collections.
• Comfortable with multiple systems (CRM, customer portal, internal messaging) and basic reports and metrics.

Supervisory Responsibilities

• None.

Qualifications

• High school diploma or GED.
• 1+ year of experience in a professional office environment.
• Proficiency in Google Workspace (Docs, Sheets, Gmail) or Microsoft Office (Word, Excel, Outlook).
• Quick and sound decision-making.
• Skilled at multitasking.
• Strong written and verbal communication skills.
• Excellent attention to detail and organizational skills.
• Ability to analyze financial documents and assess credit risk.
• Displays professionalism, integrity, and confidentiality.
• Spanish speaking bi‑lingual candidates are encouraged to apply.
• Candidates may be requested to complete position specific skills assessments.
• Applicants must be either a U.S. Citizen or eligible to work in the U.S.
• Requires the ability to satisfactorily complete a background check.

Preferred Qualifications

• Experience in credit, underwriting, fraud prevention, identity verification, collections, or banking.
• Experience reviewing bank statements, credit reports, or other financial documents.
• Familiarity with equipment, agriculture, or construction customers.
• CRM experience.

Working Settings

• Full-Time, Hourly, Non-Exempt, eligible for overtime.
• Office hours are 8am-5pm, Monday through Friday, Central Time zone, additional hours may be required depending on priorities.
• Based in the Purple Wave headquarters in Manhattan, KS.
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Must be able to access various departments of a given location.

Compensation

• Hourly rate varies based on experience and qualifications, but typically between $22.00 and $24.00 per hour and is paid bi-weekly.
• Monthly Bonus Program - determined by the Company’s monthly revenue result and are paid on a “percent to plan” payout formula (90% = $300, 100% = $600, 110% = $900, 120% = $1,200).
• Monthly phone stipend in accordance with the Company’s cell phone policy, currently $120/month.
• Health insurance, Dental insurance, and Vision insurance.
• 401(k) plan with an employer match up to 4% starting the first day of employment.
• Company-paid Life Insurance with options for supplemental coverage.
• Fully paid Short-Term Disability provided by the Company.
• 3 Weeks of PTO annually (details shared during onboarding).
• Employee Stock Purchase Program (ESPP) - Eligible to purchase company stock at a discount after 90 days of employment, with enrollment opportunities each May and November.

About Purple Wave

Visit us at: PurpleWave.com

Purple Wave Auction

Purple Wave Auction is a leader in the equipment auction industry focusing on construction, ag, fleet, and government equipment. We are a data-driven, quickly changing and evolving, growing organization. Our focus is on marketing the assets we sell for our customers to find the highest quality bidders for the best recoveries for our sellers. We strive to make this transaction Straight, Simple, and Sold. We live daily by our core values of trust, team, care, and passion to be the place people want to work and our customers want to return to for their equipment buying and selling needs for their businesses.

Purple Wave Auction Core Values

• TRUST: We are trustworthy...Our business depends upon our integrity and our customer’s ability to trust Purple Wave and its people: to enforce a fair, transparent unreserved auction marketplace; to safeguard their bidding information; to give a full effort on behalf of their asset(s); We are transparent, accountable and fair.
• TEAM: WE ARE A TEAM...We respect, support, appreciate and inspire each other; We communicate and follow-through; We need each other. We do our best work when we work together.
• CARE: WE CARE...We care for our customers. We look out for their best interests. We work hard for them. We “go the extra mile”.
• PASSION: WE ARE PASSIONATE...We are positive, we are enthusiastic, we take pride in our work, we own our responsibilities and we deliver; When we see problems, we fix them. We learn from our mistakes. We improve ourselves and Purple Wave every day; We believe Purple Wave can be the best marketplace for used equipment and we are committed to make it happen.

Equal Opportunity Employer

Equal Opportunity is a Purple Wave, Inc. policy. It is our practice to select the best-qualified candidate for each position in the organization. No employee of the Company will discriminate against an applicant for employment or a fellow employee because of race, creed, color, religion, sex, national origin, ancestry, age, or other physical or mental disability, military or veteran status.

Notice of Background Check

As a condition of your employment, you will be required to sign the Company’s Authorization for Background Check, and to provide the Company with documents establishing your identity and right to work in the United States.

Additional Information

• Seniority LevelAssociate
• Promotion Tag