BI/Tableau Administrator - Hybrid

Software Technology, Inc.; Hartford (CT); On-site; USD 110,000 - 150,000; Full time

Job summary

Software Technology, Inc. seeks a mid to senior BI/Tableau Admin to manage Tableau Cloud, Azure SQL, and MuleSoft integrations across Dev, Test, and Production environments. You will troubleshoot performance issues, support developers and business users, and ensure reliable reporting services.

The role requires 5+ years of BI/Tableau admin experience, strong SQL skills, and experience with Salesforce objects and dashboards. Collaboration with analytics teams and architecture is essential.

Qualifications

• 5+ years of BI/Tableau admin experience.
• Experience with Tableau Cloud administration and support.
• Experience with Salesforce objects, fields, relationships, and the impact of design decisions.
• Experience with dashboards and enterprise reporting and analytics platforms.
• Strong SQL skills and experience with Azure SQL Database.
• Experience with user management including provisioning, roles, and permissions.
• Ability to work across SDLC and produce technical documentation.

Responsibilities

• Administer Tableau Cloud sites, projects, users, groups, permissions, and security.
• Monitor platform health, extracts, subscriptions, and scheduled jobs.
• Troubleshoot Tableau performance and reporting issues.
• Support report developers, analysts, and business users.
• Deploy and promote reports across environments.
• Support Azure SQL Database environments used for reporting.
• Investigate data issues and perform data validation.
• Monitor connectivity, query performance, and data refresh processes.
• Assist with SQL/SOQL troubleshooting and performance optimization.
• Monitor Azure Data Factory pipelines loading data into Azure SQL Database.
• Troubleshoot data load failures and data quality issues.
• Collaborate with development and integration teams during incidents and deployments.
• Provide guidance and training to team members.

Skills

Tableau Cloud admin

Salesforce data model

Dashboards & analytics

Azure SQL Database

User management

SDLC & documentation

Communication

MuleSoft RT/RTF

Tools

Tableau Cloud

Azure Data Factory

MuleSoft Runtime Fabric

Job description

Job Description:

The agency needs the service of a mid to Senior level BI/Tableau Admin. The candidate will be responsible for platform administration, incident management, troubleshooting, user support, monitoring, and ensuring the reliability of business-critical reporting and analytics services. Specifically, the candidate will be responsible for Administer Tableau Cloud sites, projects, users, groups, permissions, and security in Dev Test and Production environments and Support and troubleshoot Azure SQL Database and MuleSoft Runtime Fabric (RTF) environments and integrations impacting reporting platforms.

Specific Services Required:

In the role of the BI / Tableau Admin, the following services are required:

• Administer Tableau Cloud sites, projects, users, groups, permissions, and security.
• Monitor platform health, extract refreshes, subscriptions, and scheduled jobs.
• Troubleshoot Tableau performance, connectivity, and reporting issues.
• Support report developers, analysts, and business users.
• Deploy and Promote Reports to different Environments
• Support and troubleshoot Azure SQL Database environments used for enterprise reporting.
• Investigate reporting data issues and perform data validation activities.
• Monitor database connectivity, query performance, and data refresh processes.
• Assist with SQL/SOQL troubleshooting and performance optimization.
• Monitor and support Azure Data Factory pipelines that load Salesforce and other source-system data into Azure SQL Database.
• Troubleshoot data load failures and data quality issues.
• Assist in identifying root causes of integration and reporting issues.
• Collaborate with development and integration teams during incident resolution and deployments.
• Support MuleSoft Runtime Fabric (RTF) environments and integrations impacting reporting platforms.

REQUIRED SKILLS AND EXPERIENCE:

For this position, the candidate shares experience and judgment with team to plan and accomplish goals, mentors less experienced staff, a wide degree of creativity and latitude is expected. In addition, the agency requires:

An experienced professional with 5 or more years of prior experience demonstrating the following knowledge and skills:

• Experience with Tableau Cloud administration and support
• Experience with Salesforce objects, fields, relationships, and the impact of different design decisions. Ability to apply best practices.
• Experience with dashboards and supporting enterprise reporting and analytics platforms.
• Strong SQL skills and experience working with Azure SQL Database or similar relational databases.
• Experience with user management including new user setup, user deactivation, roles, profiles, permission sets, sharing rules and other routine tasks.
• Critical thinking and problem solving around issues such as user access, declarative logic, business requests, Environment management, and backup solutions.
• Comfortable engaging and escalating issues to Salesforce
• Must be very organized, pro-active and self-directed.
• Must be self-starter and driven. Must Drive the work from requirements to implementation.
• Must have very strong abstract thinking and problem-solving skills.
• Must have very good verbal and written communication skills.
• Work on all phases of SDLC and create/maintain required technical documentation.
• Work with the Salesforce Architect to establish best practices.
• Work with management to supply input for key design and architecture decisions, as well as work estimation and resource planning.
• Provide guidance and training to team members.

Additional Preferred Qualifications:

• Experience with Azure Data Factory (ADF).
• Experience with MuleSoft Runtime Fabric (RTF) or MuleSoft integrations.
• Experience working with Salesforce data and reporting environments.
• Microsoft Azure experience.