BI Program Manager: Insights, Dashboards & Forecasting

Twitch; New York (NY); Hybrid; USD 81,600 - 142,800; Full time

Benefits offered by this job

Medical, Dental, Vision & Disability Insurance

401(k)

Maternity & Parental Leave

Flexible PTO

Amazon Employee Discount

Job summary

Twitch is seeking a Business Intelligence Program Manager to enhance data infrastructure and operational reporting. This role involves translating operational data into insights for decision-making across Trust & Safety and Customer Experience.

The ideal candidate should have over 3 years of experience in business intelligence, strong SQL skills, and proficiency with data visualization tools. You will manage KPI dashboards, conduct financial analysis, and track AI automation program impacts.

Competitive pay and benefits are offered, including health insurance and flexible PTO.

Qualifications

• 3+ years of experience in business intelligence or data analytics.
• Proficiency in SQL and at least one data visualization tool.
• Demonstrated ability to build dashboards and reporting infrastructure.

Responsibilities

• Own and maintain CT's core KPI dashboards.
• Build and deliver CT's Monthly Business Review data.
• Develop cost and demand forecasting models.

Skills

Business intelligence

Data analytics

SQL

Dashboard building

Communication skills

Tools

QuickSight

Tableau

Looker

Job description

Twitch is seeking a Business Intelligence Program Manager to enhance data infrastructure and operational reporting. This role involves translating operational data into insights for decision-making across Trust & Safety and Customer Experience.

The ideal candidate should have over 3 years of experience in business intelligence, strong SQL skills, and proficiency with data visualization tools. You will manage KPI dashboards, conduct financial analysis, and track AI automation program impacts.

Competitive pay and benefits are offered, including health insurance and flexible PTO.