Strategic BI & Analytics Program Manager

Amazon; New York (NY); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental, Vision & Disability Insurance

401(k)

Maternity & Parental Leave

Flexible PTO

Amazon Employee Discount

Job summary

Amazon is looking for a Business Intelligence Program Manager in New York, NY to lead data infrastructure, analytical insights and dashboards. You will be driving operational reporting and translating data into clear insights for decision-making across Trust & Safety and Customer Experience.

The ideal candidate has extensive experience in compliance and data analytics, with strong SQL skills and a knack for building dashboards. The position includes a range of benefits, including medical, dental, and flexible PTO.

Qualifications

• 3+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience.
• 3+ years of experience in business intelligence, data analytics, or operational reporting in a cross-functional environment.
• Demonstrated ability to build dashboards and reporting infrastructure for decision-making.

Responsibilities

• Own and maintain CT's core KPI dashboards and data infrastructure.
• Build and deliver CT's Monthly Business Review and financial analysis.
• Develop cost and demand forecasting models for budgeting and staffing.
• Partner with teams to manage a centralized data request intake process.
• Track the impact of AI automation programs on operations.

Skills

Compliance program management

Business intelligence

Data analytics

SQL proficiency

Dashboard building

Forecasting

Strong communication

Tools

QuickSight

Tableau

Looker

Job description

Amazon is looking for a Business Intelligence Program Manager in New York, NY to lead data infrastructure, analytical insights and dashboards. You will be driving operational reporting and translating data into clear insights for decision-making across Trust & Safety and Customer Experience.

The ideal candidate has extensive experience in compliance and data analytics, with strong SQL skills and a knack for building dashboards. The position includes a range of benefits, including medical, dental, and flexible PTO.