(Bi-lingual) LMSW

Open Door Care Network; Town of Ossining (NY); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Flexible spending accounts

403(b) and 401(k)

Paid time off

Onsite Wellness facilities

Educational assistance

Job summary

Open Door Family Medical Center, a Federally Qualified Health Center serving Westchester, Putnam and Ulster counties, seeks a Behavioral Health Care Manager to identify and outreach patients with mental health and substance use needs. You will conduct psycho-social evaluations, collaborate with a Psychiatric Consultant, and implement treatment plans and relapse prevention with a patient-centered approach.

You will develop care plans, coordinate referrals, provide brief interventions, and support

Qualifications

• Masters in Social Work, Marriage and Family Therapy, or Mental Health Counseling
• Current New York State registration and license
• Bilingual in English and Spanish
• Experience with mental health and substance use populations
• Excellent written and verbal communication skills

Responsibilities

• Identify and outreach patients with potential social, emotional, mental health, and/or substance use needs
• Complete initial psycho-social evaluations, mental status assessments, standardized screenings and safety assessments for behavioral health and substance use conditions; complete follow-up assessments to monitor treatment progress
• Collaborate with the Psychiatric Consultant during weekly case reviews
• Ensure that treatment recommendations, changes in clinical symptoms, side-effects and concerns are communicated between care team members
• Facilitate treatment plan changes for patients who are not improving as expected in collaboration with the other Collaborative Care Team members
• Provide brief evidence-based interventions
• Provide education regarding mental health and substance use conditions and the available treatment options
• Maintain communication with patients to track treatment response, monitor for changes in clinical symptoms or treatment side effects and identify other needs as they arise
• Assess patients’ medication adherence, and provide support/education to patients regarding medication adherence; communicate any medication-related concerns to the other Collaborative Care Team members
• Document progress notes, including symptoms, problems, screening results, and interventions provided; document time spent on each interaction
• Develop care plans and treatment plans, including self-management goals, over-arching goals and objectives in collaboration with patients
• Develop relapse prevention plans in collaboration with patients
• Monitor patients’ engagement and outcomes utilizing the Collaborative Care Registry, extracted from documentation in the electronic medical record
• Refer internally or externally for needed service including ongoing mental health and substance use treatment services and other identified support or social services; actively manage referral coordination including access, engagement and follow-up
• Provide crisis intervention and warm hand off assessments for high-risk cases
• Respond to and incorporate physical health concerns into ongoing care interventions and provide health and wellness education for preventative care
• Assist patients making optimum use of Open Door’s services by providing information on services and linking patients to desired services
• Engage parents and/or legal guardians in the behavioral health care management process, while ensuring informed consent is obtained as required and privacy laws are followed.
• Communicate clearly and compassionately with families to explain diagnoses, treatment goals, and available supports and services, promoting active involvement and informed decision-ma

Skills

Excellent communication

Bilingual English/Spanish

Empathy

Multitasking

Team collaboration

Education

Masters in Social Work / MFT / Mental Health Counseling

Tools

Word

Excel

EMR

Job description

Open Door Family Medical Center provides health care and wellness programs to individuals and families in need throughout Westchester, Putnam and Ulster Counties. A pioneer Federally Qualified Health Center, Open Door provides more than 300,000 patient visits annually and serves nearly 60,000 individual patients who might not otherwise have access. Open Door offers integrated services and a holistic approach to building healthier communities. Primary medical care, dental care, integrated behavioral health care, clinical nutrition, wellness programs, and chronic disease management are the foundation of its clinical programs.

Founded as a free clinic in 1972, Open Door’s mission of building healthier communities through accessible, equitable, culturally competent health care has led to site and service expansions.

RESPONSIBILITIES:

• Identify and outreach patients with potential social, emotional, mental health, and/or substance use needs
• Complete initial psycho-social evaluations, mental status assessments, standardized screenings and safety assessments for behavioral health and substance use conditions; complete follow-up assessments to monitor treatment progress
• Collaborate with the Psychiatric Consultant during weekly case reviews
• Ensure that treatment recommendations, changes in clinical symptoms, side-effects and concerns are communicated between care team members
• Facilitate treatment plan changes for patients who are not improving as expected in collaboration with the other Collaborative Care Team members
• Provide brief evidence-based interventions
• Provide education regarding mental health and substance use conditions and the available treatment options
• Maintain communication with patients to track treatment response, monitor for changes in clinical symptoms or treatment side effects and identify other needs as they arise
• Assess patients’ medication adherence, and provide support/education to patients regarding medication adherence; communicate any medication-related concerns to the other Collaborative Care Team members
• Document progress notes, including symptoms, problems, screening results, and interventions provided; document time spent on each interaction
• Develop care plans and treatment plans, including self-management goals, over-arching goals and objectives in collaboration with patients
• Develop relapse prevention plans in collaboration with patients
• Monitor patients’ engagement and outcomes utilizing the Collaborative Care Registry, extracted from documentation in the electronic medical record
• Refer internally or externally for needed service including ongoing mental health and substance use treatment services and other identified support or social services; actively manage referral coordination including access, engagement and follow-up
• Provide crisis intervention and warm hand off assessments for high-risk cases
• Respond to and incorporate physical health concerns into ongoing care interventions and provide health and wellness education for preventative care
• Assist patients making optimum use of Open Door’s services by providing information on services and linking patients to desired services
• Engage parents and/or legal guardians in the behavioral health care management process, while ensuring informed consent is obtained as required and privacy laws are followed.
• Communicate clearly and compassionately with families to explain diagnoses, treatment goals, and available supports and services, promoting active involvement and informed decision-ma

REQUIREMENTS:

• Masters in Social Work, in Marriage and Family Therapy, or in Mental Health Counseling
• Current New York State registration and license
• Bilingual in English and Spanish
• Recent clinical experience or training
• Excellent clinical knowledge with mentally ill and substance abusing population
• Knowledge of evidenced based treatment modalities and crisis management
• Excellent written and verbal communication skills
• Experience in working with lower socioeconomic and multicultural populations
• Ability to work collaboratively with other staff, treatment providers, and community agencies
• Highly organized, self directed, able to multi-task in a fast-paced environment
• Strong computer skills including working knowledge in Word and Excel, as well as capacity to navigate and enhance proficiency in these programs
• Patient centric with empathy, excellent active listening and communication skills, engaging and efficient
• Passionate about providing high quality care to low income, under-served residents and those lacking access to health care

There are many fantastic benefits to a career at Open Door Family Medical Centers. In addition to working to effect positive change in the health and lives of thousands residents of Westchester and Putnam counties, Open Door offers its employees a stimulating, diverse and team-based work environment with comprehensive benefits including medical, dental, life insurance, flexible spending accounts, 403(b) and 401(k), generous paid time off, onsite Wellness facilities, and educational assistance. Aside from excellent benefits, we offer a competitive salary and annual bonuses based on patient care.

Open Door is an Equal Opportunity Employer.