Bi-Lingual Licensed ACA Telesales Representative

Keystone Advisors; Houston (TX); On-site; USD 40,000 - 80,000; Full time

Job summary

Join a dynamic and fast-growing company as a licensed ACA Telesales professional! In this permanent full-time role, you will play a crucial part in driving customer growth while ensuring an exceptional customer experience. With a supportive team behind you, you'll promote our innovative health insurance products to new clients. Enjoy a vibrant workplace with unique amenities like a yoga room and pickleball courts, and take advantage of generous paid time off and training opportunities. If you're self-motivated, bilingual, and ready to excel in a rewarding career, this is the perfect opportunity for you!

Benefits

Paid time off

Generous paid Holidays

Quarter Company Events

On The Job Training

Yoga Room/Meditation

Pickleball courts

Golf Simulator

Doggie Day care

Qualifications

• Active Group 1- Life and Health Insurance Licenses required.
• 3+ years’ experience in customer service or sales is essential.

Responsibilities

• Handle inbound and outbound sales calls, promoting products effectively.
• Document interactions accurately and meet key performance indicators.

Skills

Customer Service Skills

Sales Skills

Bilingual (Spanish/Vietnamese)

Communication Skills

Empathy and Patience

Education

High School Diploma

College Degree or Equivalent Work Experience

Tools

CRM Systems

Microsoft Suite Products

Job description

Job Summary

Keystone is a fast-growing company seeking top talent employees. If you want to be part of a team with a purpose, Keystone may be right for you. We are seeking licensed ACA Telesales professionals to have a pivotal role assisting the company in achieving our goal of new customer growth while maintaining an exceptional customer experience and setting a new benchmark in the industry. You will be responsible for promoting our products and services to new potential customers while being supported by the Keystone Advisors team. This is a permanent full-time position plus bonus & commissions!

Company Benefits

• Paid time off, Generous paid Holidays
• Quarter Company Events
• Open Fun/Friendly Environment / Company Events
• On The Job Training
• Office amenities: Yoga Room/Meditation, Pickleball courts, Golf Simulator, and Doggie Day care

Qualifications/Requirements

• High School Diploma
• Active Group 1- Life and Health Insurance Licenses
  • Maintain CE to ensure active license status
• Clear a State required background check to obtain and maintain license
• Strong knowledge in CRM systems and Microsoft suite products. Required a college degree or equivalent work experience
• 3+ years’ experience in customer service, sales, and/or healthcare-related industry
• Clear an employer background check
• High sales conversion rates
• Needs to be bilingual Spanish/Vietnamese

Duties & Responsibilities

• Answer inbound sales calls from customers interested in learning about our products and services
• Outbound Calls to prospective clients and leads
• Discussing and assisting customer needs and matching the most suitable plan and promotion
• Promoting company products on each call
• Handling calls professionally, meeting company regulatory and compliance standards
• Accurately documenting interaction details
• Meeting key performance indicators (sales calls, sales process, call quality, and product selection)
• Staying educated on corporate initiatives, market changes, and process changes
• Other duties as assigned

Telecommuting Requirements

• Required to have a dedicated work area established that is separate from other living areas and provides information privacy
• Ability to keep all company sensitive documents secure (if applicable)

Knowledge, Skills, Abilities, & Experience

• Self-motivated; upbeat attitude with high energy level
• Excellent customer service skills
• Excellent verbal, written communication, and interpersonal skills
• Empathy and patience
• Ability to multi-task
• Passion to succeed, with a competitive spirit
• Bilingual mandatory

Keystone Advisors Overview

We are experts in the health insurance market with a Top 3 National Ranking. Our team gives their best to match our clients’ needs. We are proud of helping thousands of Americans to find peace of mind and economic stability. Even though many things have changed throughout the decades, one thing remains the same: We are the key to finding the right health plan for our clients and customers. Keystone provides the opportunity for career advancement in Healthcare and Health Insurance Industries. This is a stable industry - recession-proof! You may visit https://keystoneadvisors.breezy.hr to view all of our current job openings or search Keystone Advisors at www.keystonema.com.