BHI QI Training Specialist

University of New Orleans; United States; On-site; USD 65,000 - 90,000; Full time

Job summary

The University of New Orleans is seeking a training designer to build staff capacity for the Bureau of Health Informatics. You will design, deliver, and evaluate training programs that support quality improvement and public health outcomes.

Collaborating with internal teams and external partners, you will create engaging content, deploy online and in-person sessions, and leverage data to drive performance improvements across the organization.

Qualifications

• Bachelor’s degree or Associate’s degree with 3+ years of professional training experience.
• Minimum 5 years designing and delivering training programs.
• Minimum 2 years developing online courses.
• Strong analytical, organizational and time management skills.

Responsibilities

• Collaborates with internal teams and external partners to assess training needs and align QI efforts with public health goals.
• Facilitates workshops, webinars, and learning collaboratives supporting performance improvement and health outcomes.
• Develops and revises EHR-related training plans, assessments, and resources.
• Delivers trainings and develops content for varying skill levels.
• Reviews evaluations and reports to measure training impact.

Skills

Training design

Project management

Analytical skills

Time management

Zoom/Teams/MS Office

Education

Bachelor’s degree or higher

Advanced degree preferred

Tools

Zoom

Microsoft Office

Learning Management Systems

Job description

Thank you for your interest in The University of New Orleans. Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is listed below in the job posting. You must complete all required portions of the application and attach the required documents in order to be considered for employment.

Department OPH-Bureau of Health Informatics

Job Summary

The Designs, develops, and delivers training programs to build staff capacity for the Office of Public Health’s (OPH) Bureau of Health Informatics (BHI).

Job Description

• Collaborates with internal teams and external partners to assess training needs and align Quality Improvement (QI) efforts with public health goals.
• Facilitates workshops, webinars, and learning collaboratives that support performance improvement, health equity, and population health outcomes.
• Integrates QI frameworks with public health accreditation standards, program evaluation, and data-driven decision-making.
• Develops and revises the Electronic Health Record (her) New User Training plan, competency assessment tools, and applicable resources to address key performance indicators identified.
• Delivers regularly scheduled trainings and develop training content..
• Develops end user surveys, training evaluations, and training reports to support data modernization activities and report on work plan deliverables.
• Recommends staff development opportunities that support the QI plan and reinforce quality measure deliverables.
• Participates in Continuous Quality Improvement activities, team projects and training interventions to support identified opportunities
• Utilizes case studies, evidence based research, subject matter expertise, and technology to deliver the best learning experience to varying skill levels, adapting to accommodate audience, with the goal of reaching a baseline across all users.
• Reviews evaluations of training courses, objectives and accomplishments to report findings.
• Works with agency technology partners to transition applicable trainings / attestations to the agency learning solution (LSO).
• Assesses EHR skills of providers, clinical and clerical staff via system generated reports and surveys to recommend appropriate training and promote end-user success.
• Utilizes various learning modalities to ensure consistent quality, compliance to standards, and improving processes within the agency.
• Other tasks as assigned.

Qualifications Required

• Bachelor’s degree, or Associate’s degree plus 3 years of professional experience, or 6 years of professional work experience.
• Minimum 5 years professional experience designing and delivering training programs.
• Minimum 2 years professional experience developing and designing online courses.
• Excellent analytical skills, effective organizational and time management skills.
• Ability to manage projects, assignments, and competing priorities
• Proficient in the use of Zoom, Teams, and Microsoft Office, including but not limited to Outlook, Word, PowerPoint and Excel.

Desired

• Advanced degree.
• Minimum 6 years professional experience designing and delivering training programs.
• Minimum 3 years professional experience developing / designing online courses.
• Minimum 2 years professional experience working with Electronic Health Record (EHR) systems and training users on clinical applications.
• Relevant industry certifications.

Required Attachments

• Detailed resume listing relevant qualifications and experience;
• Cover Letter indicating why you are a good fit for the position and University of Louisiana Systems;
• Names and contact information of three references;
• Applications that do not include the required uploaded documents may not be considered.

Posting Close Date

This position will remain open until filled.

Note to Applicant: Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter.

The search committee will use this information during the initial review of application materials.

References will be contacted at the appropriate phase of the recruitment process.

This position may require a criminal background check to be conducted on the candidate(s) selected for hire.

As part of the hiring process, applicants for positions at the University of New Orleans may be required to demonstrate the ability to perform job-related tasks.

The University of New Orleans is an Affirmitive Action and Equal Employment Opportunity employer.

We do not discriminate on the basis of race, gender, color, religion, national origin, disability, sexual orientation, gender identity, protected Veteran status, age if 40 or older, or any other characteristic protected by federal, state, or local law.

About LSU New Orleans

LSU New Orleans is the only R2 public research university in New Orleans, Louisiana, and one of just four public colleges in Louisiana to hold that designation. R2 status opens the doors to competitive federal research grants that flow preferentially to classified research universities. It anchors the university’s power to recruit research-active faculty, to sustain doctor programs of national standing, and to signal to businesses and investors that New Orleans possesses the intellectual infrastructure a knowledge economy demands. Located along Lake Pontchartrain in New Orleans, LSU New Orleans’ research excellence and urban relevance provide an opportunity for the institution to become a leading public research partner in one of America’s most exciting and vibrant metropolitan areas. New Orleans has always faced challenges that call for research driven solutions including coastal land loss, educational achievement gaps, affordability, public safety, and workforce shortages. LSU New Orleans can strengthen its research activity as a tool for public problem solving as well as economic impact by leveraging the scale, reputation, infrastructure, and global reach of the LSU enterprise while remaining deeply connected to the city it serves. With more than 5,500 students and the support of approximately 248 faculty serving the College of Liberal Arts & Human Development, The college of Sciences, The Robert A. Savoie College of Engineering, the Henry Berstein College of Business Administration, and six distinct schools, the campus remains committed to honoring its founding vision and continuing to play a critical role in the region.Opened in 1958 on the site of a former U.S. Naval Air Station as the region’s first fully integrated public university, LSU New Orleans was created after years of coordinated efforts from civic leaders and residents who believed that an accessible public institution of higher education was vital to the city’s future. Located only 15 minutes away from downtown and the French Quarter, the university occupies a 195-acre campus in one of the nicest residential areas the city.

LSU New Orleans Welcomes Job Applicants from Varied Backgrounds

LSU New Orleans seeks to recruit a highly productive workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.