Beverage Supervisor

Graton Resort & Casino; Rohnert Park (CA); On-site; USD 52,000 - 76,000; Full time

Job summary

Graton Resort & Casino is seeking a Beverage Supervisor to oversee casino-floor beverage service during shifts and drive team performance. You will enforce responsible alcohol service, monitor staffing across beverage areas, and ensure inventory accuracy while adhering to company policies.

The role requires strong leadership, clear communication, and the ability to manage intoxicated guests and maintain compliance with regulations. Weekend and holiday availability is expected.

Qualifications

• Experience supervising food and beverage staff is preferred.
• High School Diploma or equivalent is required.
• Ability to communicate effectively with Guests, Team Members, and Management in writing and verbally.
• Flexibility to work weekends, holidays, and all shifts.
• Ability to delegate, empower, and evaluate hourly Team Members with minimal supervision.
• Sound judgment in decision making, especially in challenging situations impacting Guests and profitability.
• Capable of fast-paced, quick decision making.
• Strong leadership, communication, and organizational skills; knowledge of alcoholic beverages and regulations.

Responsibilities

• Oversee beverage service on the casino floor during assigned shifts.
• Ensure Beverage Team Members meet individual and department goals.
• Enforce responsible alcohol sales and service.
• Handle intoxicated guests appropriately.
• Monitor staffing levels across all beverage areas.
• Maintain proper beverage inventory.
• Perform duties in accordance with company standards, policies, and procedures.

Skills

Team supervision

Leadership

Communication

Decision making

Alcohol knowledge

Education

High School Diploma or equivalent

Job description

Reporting directly to the Beverage Manager, the Beverage Supervisor oversees beverage service on the casino floor during assigned shifts. This role ensures that all Beverage Team Members meet individual, and department goals, enforce responsible alcohol sales and service, and handles intoxicated guests appropriately. The Beverage Supervisor also monitors staffing levels across all beverage areas and maintains proper inventory. All responsibilities must be performed in accordance with company standards, policies, and procedures.

REQUIRED QUALIFICATIONS:

• One (1) year food and beverage supervisory experience preferred.
• High School Diploma or equivalent.
• Ability to communicate effectively with Guests, Team Members, and Management in both written and verbal form.
• Ability to handle a flexible schedule to work weekends, holidays, and all shifts.
• Ability to delegate, empower, and evaluate hourly Team Members to achieve desired objectives with minimal supervision.
• Sound judgement in all decision-making ability, even when dealing with difficult situations, where Guests, Team Members, and the overall long-One (1) term profitability are not adversely impacted.
• Ability to work in a fast-paced environment and make quick judgement decisions.
• Strong leadership, communication, and organizational skills. Knowledge of alcoholic beverages and relevant regulations is essential.
• Must be at least 21 years of age.
• Must be able to obtain a Gaming License through the Graton Gaming Commission.