Beverage Specialist & Guest Experience Pro

Corewell Health; Royal Oak (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive benefits

On-demand pay

Discounts directory

Job summary

Corewell Health's Starbucks Royal Oak location is seeking a full-time team member to produce a range of beverage recipes in a high-volume setting. You will learn and retain ingredients, handle cash, stock, and sanitation tasks, and operate specialized kitchen equipment while ensuring quality and safety standards.

Responsibilities include assisting with health inspections, creating personalized customer experiences, and addressing service issues to meet customer expectations in a fast-paced

Qualifications

• Must be able to read, write, speak, and communicate effectively in English.
• Basic math and computer skills.

Responsibilities

• Production of a wide variety of intricate beverage recipes from a complex combination of ingredients, according to standardized recipes.
• Able to learn and retain beverage ingredients, measurements, and recipes.
• Effectively work well in a fast-paced, high volume work environment.
• Able to multitask to perform a variety of duties/roles within the operation including recipe production, cash handling, stocking, and sanitation responsibilities.
• Able to operate and clean specialized kitchen equipment, troubleshoot equipment issues and resolve or refer to leadership.
• Able to identify ingredients/finished products that do not meet established quality standards and correct issues immediately.
• Maintain safety and sanitation standards of the work area.
• Responsible for preparation for semi-annual health department and external regulatory inspections.
• Create personalized experiences for the customers while demonstrating knowledge of products and accuracy in fulfilling highly specific customer requests.
• Perform effective service recovery if the products do not meet the customer’s expectations.

Skills

English proficiency

Basic math

Computer skills

Education

High School Diploma or equivalent

Job description

Corewell Health's Starbucks Royal Oak location is seeking a full-time team member to produce a range of beverage recipes in a high-volume setting. You will learn and retain ingredients, handle cash, stock, and sanitation tasks, and operate specialized kitchen equipment while ensuring quality and safety standards.

Responsibilities include assisting with health inspections, creating personalized customer experiences, and addressing service issues to meet customer expectations in a fast-paced