Beverage Shift Supervisor Fox Tower

Foxwoods Resort Casino; Mashantucket (CT); On-site; USD 48,000 - 68,000; Full time

Job summary

A leading resort casino in Mashantucket is seeking a Beverage Shift Supervisor to manage beverage department processes and personnel. The role includes maintaining high guest service standards and ensuring proper staffing levels. Candidates should have at least one year of supervisory experience in a high-volume setting and hold a ServSafe certification. Flexibility to work weekends, holidays, and during peak times is essential.

Qualifications

• Minimum of one year of beverage supervisory experience in a high volume operation.
• ServSafe certification required.
• Ability to work weekends, holidays and peak business periods.
• Must be able to work weekends, holidays and peak business periods as scheduled by the department.

Responsibilities

• Direct management of all beverage department processes and personnel.
• Ensure extraordinary Guest Service Standards are maintained.
• Proper staffing levels at all beverage venues.

Skills

Beverage supervisory experience

Customer service skills

Ability to work in a Union environment

Education

High school diploma or GED

Tools

ServSafe certification

Job description

Under the direction of the Assistant Beverage Manager, the Beverage Shift Supervisor is responsible for the direct management of all beverage department processes and personnel, proper staffing levels and the smooth operation of all beverage venues/locations. The primary responsibility is to ensure our extraordinary Guest Service Standards are maintained at all times. In joining our team, you commit to supporting this mission by demonstrating our Customer Service standards at all times and holding all team members to the same. High school diploma or GED required.

Must have a minimum of one (1) year of beverage supervisory experience in a high volume operation, or two (2) years of beverage related experience in a high-volume operation is required. ServSafe certification required. Must be able to work fairly and effectively in a Union environment. Working during weekends, holidays and peak business periods are required, including working any shift/day designated by the Food and Beverage department.