Beverage Services Supervisor FT (Blue Oak) - Must be 21 years

Table Mountain Casino Resort; Friant (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Table Mountain Casino Resort is seeking a Food and Beverage Supervisor to oversee staff in a casino dining venue. You will ensure service quality, training, and adherence to policies while maintaining a guest-focused environment.

The role requires leadership, strong communication, and experience in bar services, with availability for nights, weekends, and holidays typical in casino operations.

Qualifications

• High school diploma or equivalent required.
• Two years supervisory or management experience in Bar services.
• Three years cash-handling and guest service experience.
• Strong leadership, interpersonal, and communication skills required.

Responsibilities

• Ensure Food and Beverage services follow direction from Beverage Services Manager and casino standards, including cleanliness and appearance of assigned restaurant area.
• Assist Restaurant Services Manager in monitoring training of all personnel, including sequence of service, ServSafe, and guest service standards; provide tools to team members to perform duties.
• Ensure policies, procedures, and regulations are followed.
• Be visible in outlets and on the beverage/casino floor throughout the shift.
• Assist Beverage Services Manager with work and break schedules and team member evaluations.
• Assist with progression of team member career development through mentoring and coaching.
• Meet with guests to resolve concerns per guest service standards and procedures.

Skills

Leadership

Guest service

Communication

Decision making

Team supervision

Education

High school diploma or equivalent

Tools

ServSafe

Job description

Purpose Of Position

Supervises Food and Beverage personnel in assigned food venue or area. Assist management to ensure guest service needs are identified and deploys resources for excellent guest service. Supervise Blue Oak Bar Services.

Purpose Of Position

Supervises Food and Beverage personnel in assigned food venue or area. Assist management to ensure guest service needs are identified and deploys resources for excellent guest service. Supervise Blue Oak Bar Services.

Job Responsibilities And Duties

• Ensure that Food and Beverage services are in accordance with direction given by the Beverage Services Manager, Casino Service Standards and performance objectives, including cleanliness and appearance of assigned restaurant area(s).
• Assist Restaurant Services Manager in monitoring training of all personnel including sequence of service, ServSafe and guest service standards. Make tools available to team members so they can effectively perform the necessary job duties.
• Ensures that Casino, Food and Beverage operational Policies, Procedures, and regulations are followed.
• Responsible to be visible in the outlets and on the beverage/Casino floor thorough out the shift.
• Assist the Beverage Services Manager in providing work and break schedules and Team Member evaluations.
• Assist with progression of Team Member career development plans through mentoring and coaching.
• Meet with guests to resolve concerns in accordance with guest service standards and procedures.

Additional Responsibilities

• Perform other duties as assigned.

Education/Experience

• High school diploma or equivalent is required, unless otherwise waived by Human Resources Management.
• Two (2) years of supervisory or management experience in Bar services required.
• Three (3) years of cash-handling and guest service experience required.
• Excellent leadership, interpersonal skills, communication (verbal and written), and decision-making skills required.

Must be able to work Nights, Weekends and Holidays