Beverage Server- Omaha

Ho-Chunk, Inc.; Omaha (NE); On-site; USD 7,955 - 11,330; Full time

Benefits offered by this job

Health, Dental & Life Insurance

401(k) with investment options

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Job summary

Ho-Chunk, Inc. is hiring a full-time Beverage Server in Omaha, NE. In this energetic role, you will provide exceptional beverage service on the casino floor, ensuring compliance with all beverage laws.

Candidates should be at least 19 years old, possess a high school diploma, and ideally have previous customer service experience. The position offers benefits that start on day one, including health insurance and a 401(k).

Qualifications

• Must be 19 years of age or older.
• Previous customer service experience preferred.
• Ability to work in a fast-paced, high-energy environment.

Responsibilities

• Provide prompt, efficient, and friendly beverage service to guests.
• Accurately enter beverage orders into the POS system.
• Retrieve and transport used glassware.

Skills

Strong communication skills

Guest service skills

Ability to operate mobile devices and POS systems

Education

High school diploma or equivalent

Job description

Summary

Beverage Server – Full Time (Omaha)

Pay: $7.00/hour + tips

POSITION SUMMARY

WarHorse Gaming Omaha is seeking energetic and guest-focused individuals to join our team as a Beverage Server. In this role, you will deliver exceptional service by providing prompt, friendly, and professional beverage service on the casino floor. You will play a key part in creating a positive and memorable guest experience while maintaining compliance with all company policies and regulations.

SCHEDULE REQUIREMENTS

• Full-time availability required
• Shifts may include:
  • 8:00 AM – 4:00 PM
  • 12:00 PM – 8:00 PM
• Must be available to work any day of the week, including weekends and holidays

ESSENTIAL JOB FUNCTIONS / DUTIES

• Provide prompt, efficient, and friendly beverage service to guests
• Accurately enter beverage orders into the POS system
• Prepare drink garnishes and set-ups according to standards
• Ensure compliance with all federal, state, local, and company liquor laws and regulations
• Follow S.M.A.R.T., T.I.P.S., or ServSafe alcohol service standards
• Retrieve and transport used glassware to designated areas
• Maintain and balance server bank when applicable
• Attend required meetings and training sessions
• Maintain a clean, professional appearance at all times
• Foster positive guest and team member relationships
• Perform additional duties as assigned

JOB SPECIFICATIONS

• Must be 19 years of age or older
• High school diploma or equivalent required
• Previous customer service experience preferred
• Ability to operate mobile devices, tablets, and POS systems
• Strong communication and guest service skills
• Ability to work in a fast-paced, high-energy environment

CORE COMPETENCIES

• Guest Focus
• Communication
• Team Collaboration
• Flexibility
• Problem Solving
• Ethical Conduct
• Stress Management & Composure

BENEFITS – START DAY ONE

• Health, Dental & Life Insurance
• 401(k) with investment options
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)

CERTIFICATIONS & LICENSING

• Must obtain and maintain ServSafe, TIPS, or S.M.A.R.T. certification
• Must be able to secure and maintain a Nebraska Gaming License

WORK ENVIRONMENT

This position operates in a fast-paced casino environment and may involve standing for extended periods, lifting up to 50 lbs, and working in areas with moderate noise levels. Schedules may vary based on business needs.