Beverage Server- Omaha

WarHorse Gaming; Omaha (NE); On-site; USD 7,955 - 11,330; Full time

Benefits offered by this job

Health, Dental & Life Insurance

401(k) with investment options

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Job summary

WarHorse Gaming in Omaha is looking for energetic individuals for the Beverage Server position. Responsibilities include providing friendly beverage service, ensuring compliance with regulations, and maintaining a clean appearance. Applicants must be at least 19 years old with a high school diploma and previous customer service experience preferred.

This full-time role operates in a dynamic casino environment with various shifts and includes benefits like health insurance and a 401(k).

Qualifications

• Must be 19 years of age or older.
• Previous customer service experience preferred.
• Strong communication and guest service skills.

Responsibilities

• Provide prompt, efficient, and friendly beverage service to guests.
• Accurately enter beverage orders into the POS system.
• Ensure compliance with all liquor laws and regulations.
• Maintain a clean, professional appearance at all times.

Skills

Guest Focus

Communication

Team Collaboration

Problem Solving

Stress Management

Education

High school diploma or equivalent

Tools

POS systems

Job description

Beverage Server – Full Time (Omaha)

WarHorse Gaming Omaha is seeking energetic and guest-focused individuals to join our team as a Beverage Server. In this role, you will deliver exceptional service by providing prompt, friendly, and professional beverage service on the casino floor. You will play a key part in creating a positive and memorable guest experience while maintaining compliance with all company policies and regulations.

Pay

$7.00/hour + tips

Schedule Requirements

• Full-time availability required
• Shifts may include:
  • 8:00 AM – 4:00 PM
  • 12:00 PM – 8:00 PM
• Must be available to work any day of the week, including weekends and holidays

ESSENTIAL JOB FUNCTIONS / DUTIES

• Provide prompt, efficient, and friendly beverage service to guests
• Accurately enter beverage orders into the POS system
• Prepare drink garnishes and set-ups according to standards
• Ensure compliance with all federal, state, local, and company liquor laws and regulations
• Follow S.M.A.R.T., T.I.P.S., or ServSafe alcohol service standards
• Retrieve and transport used glassware to designated areas
• Maintain and balance server bank when applicable
• Attend required meetings and training sessions
• Maintain a clean, professional appearance at all times
• Foster positive guest and team member relationships
• Perform additional duties as assigned

JOB SPECIFICATIONS

• Must be 19 years of age or older
• High school diploma or equivalent required
• Previous customer service experience preferred
• Ability to operate mobile devices, tablets, and POS systems
• Strong communication and guest service skills
• Ability to work in a fast-paced, high-energy environment

CORE COMPETENCIES

• Guest Focus
• Communication
• Team Collaboration
• Flexibility
• Problem Solving
• Ethical Conduct
• Stress Management & Composure

BENEFITS – START DAY ONE

• Health, Dental & Life Insurance
• 401(k) with investment options
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)

CERTIFICATIONS & LICENSING

• Must obtain and maintain ServSafe, TIPS, or S.M.A.R.T. certification
• Must be able to secure and maintain a Nebraska Gaming License

WORK ENVIRONMENT

This position operates in a fast‑paced casino environment and may involve standing for extended periods, lifting up to 50 lbs, and working in areas with moderate noise levels. Schedules may vary based on business needs.